Chiropractic Office Manager

Job Title: Office Manager – Chiropractic Practice
Location: Asheville, NC (On-site)
Job Type: Full-Time
Pay: $23–26/hour, based on experience
Start Date: Ideally within the next 1–2 weeks

About Us
Haven Chiropractic Posture & Scoliosis is a specialty practice focused on posture correction, scoliosis care, and long-term spinal health using the Chiropractic BioPhysics® method. Our team of three is small but mighty—committed to delivering clinically excellent, compassionate care in a supportive, low-drama environment. After rebuilding from Hurricane Helene, we’re stronger than ever and ready for the right person to lead our front office.

The Role
We’re looking for a full-time Office Manager to be the first face our patients see—and the steady hand behind our daily operations. This role combines patient-facing care with backend organization, billing, and leadership support. If you’re calm under pressure, systems-minded, and people-focused, we’d love to meet you.

Key Responsibilities

Front Desk & Patient Experience

• Greet patients warmly and manage phones, scheduling, and check-in/check-out
• Verify insurance (for legacy cases), collect payments, and review care plan options
• Maintain flow between front desk and clinical team with attention to detail

Billing & Operations

• Submit insurance claims and manage account follow-up
• Track billing cycles, reconcile patient accounts, and use ChiroTouch EMR
• Order office supplies and manage vendor relationships

Practice Support & Growth

• Support and improve systems for daily operations
• Manage basic social media scheduling and assist with content planning
• Coordinate with provider and assistant to deliver a consistent patient experience

What We’re Looking For

Required:

• 2+ years experience in a medical, wellness, or chiropractic office
• Strong administrative, scheduling, and communication skills
• Comfort with EMR systems (ChiroTouch is a plus)
• Confidence in handling insurance, billing, and patient accounts
• Organized, professional, and emotionally steady

Preferred:

• Experience with cash-based or value-based care models
• Familiarity with social media or content scheduling tools
• Interest in posture, spinal health, or holistic care

You’ll Thrive Here If You Are...

• Resilient & adaptable – you bring calm energy to busy days
• Clear & kind – you’re honest, respectful, and good with follow-through
• Independent & reliable – you’re self-motivated and solutions-oriented
• Growth-minded – you enjoy improving systems and learning new things
• Team-centered – you love being part of a small, supportive crew
• Quick-thinking & systems-savvy – you learn fast and enjoy figuring things out in a dynamic setting

What We Offer

• $23–26/hour based on experience
• Full-time schedule (Monday–Friday, 40 hours/week)
• Opportunity for professional development and skill-building
• Positive, purpose-driven workplace culture
• Long-term stability with a growing, mission-aligned practice

How to Apply
We’re reviewing applications now and aiming to hire in the next 1–2 weeks.

Please submit:

• Your resume
• A short cover letter that includes:
• An example of how you’ve helped a team or patients thrive
• Your Myers-Briggs personality type (take the free test at 16personalities.com)
• A one-sentence reflection on how that type shows up in your work

Location: Asheville, NC
Start Date: ASAP for the right candidate
Work Setting: In-person, one location

Job Type: Full-time

Medical Specialty:

• Holistic Medicine
• Neurology
• Pain Medicine
• Pediatrics
• Physical & Rehabilitation Medicine
• Radiology
• Sports Medicine

Schedule:

• Day shift
• Weekends as needed

Work Location: In person