Commercial Field Operations Supervisor

Walters Recycling & Refuse is Hiring for

Residential Field Operations Supervisor Job Description

Pay range is $78,000-$87,500 a year.

About Us

Walters is the premier environmental services provider in the Twin Cities metropolitan area providing waste and recycling collection to the public and private sectors since 1988. We are the largest family owned and operated waste and recycling provider in Minnesota providing over 100,000 services each week with a fleet fueled by both diesel and compressed natural gas (CNG).

Job Summary

The Commercial Field Operations Supervisor will be a versatile team member who ensures the smooth day-to-day operation of field activities. This individual will be expected to fully understand and be able to drive the route as needed, assist in the training of new and existing drivers, and support dispatch operations during peak times or staffing shortages. In addition, the Supervisor will take on key responsibilities to ease the workload of management, acting as a bridge between field staff and leadership. This role requires strong leadership, flexibility, and a hands-on approach to problem-solving in a fast-paced environment.

This position is Safety Sensitive. It requires drug and alcohol testing in compliance with 49 CFR part 382, this includes marijuana. This position also requires an active DOT health card. To get a DOT health card, candidates must have a valid Minnesota Drivers License.

Primary Job Duties

• Drive and support commercial routes as needed to support daily operations or cover employee absences.
• Assist in the training and ongoing development of the commercial driving team on equipment operation, safety protocols, route structure, in accordance with Walters operations and customer service expectations.
• Provide backup support to dispatch, including route planning, and issue resolution.
• Monitor driver performance including route completion, time management and compliance with safety and service standards.
• Conduct regular interval check-ins and annual reviews with commercial drivers.
• Act as a field-level extension of management, relaying updates, enforcing company policies and addressing driver concerns.
• Do safety audits as necessary on route or with equipment.
• Conduct ad hoc training within operations and cross departmentally to ensure clear understanding of expectations.
• Take on select operation responsibilities from route managers to help reduce workload and improve response times.
• Maintain accurate records of training sessions, meetings, and route audits.

Education and Experience

• Valid Commercial Driver’s License (CDL), Class B or higher with no air brake restriction and a clean driving record.
• To be a behind the wheel instructor you must have at least 6 months’ experience as a Commercial Motorized Vehicle (CMV) driver.
• Minimum 2 years of experience in Commercial waste collection.
• Strong working knowledge of route structure, equipment operation, and safety protocols related to commercial waste collection.
• Excellent communication and interpersonal skills to effectively train and support drivers, enforce policies, and liaise with management.
• Ability to plan routes, resolve logistical issues and make real time decisions under pressure.
• Demonstrated ability to monitor driver performance, provide constructive feedback, and conduct performance evaluations.
• Ability to work independently in the field and act as a trusted representative of management.
• Flexibility to cover driving routes on short notice and adapt to changing operational needs.
• Commitment to upholding safety and service standards.

Physical Requirements:

• Ability to lift up to 50 lbs frequently and up to 100lbs occasionally, bending, twisting, repetitive motion, and sitting for long periods of time.
• Ability to work in both office and field settings.
• Ability to pass a pre-employment drug screen, DOT health evaluation and physical assessment.
• This is a safety-sensitive position subject to drug testing requirements in compliance with 49 CRF part 382, this does include marijuana testing.

Benefits:

• State-of-the-art onboard routing software, industry-leading safety training, driver recognition program, uniforms, and boot allowance.
• Competitive wages - Based on Experience
• Health, Dental and Vision Insurance
• EAP-Employee Assistance Program
• HSA Employer Contributions
• Company Paid Life Insurance and Short-Term Disability
• Company Paid Parental Leave
• Voluntary Benefits; Additional Life Insurance, Long Term Disability, Critical Illness, and Accidental
• Legalshield/ID Shield
• 401K with Employer Match
• 10 days Paid Time Off (PTO) and 6 days of ESST
• 6 Paid Holidays
• Free Trash pickup within the Service area.

Walters Recycling and Refuse Inc. is an equal opportunity employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. This listed pay range is generally the minimum and maximum salary or hourly pay for this position at the time of posting for this Job.