Community Growth Manager

About the role

We are seeking a dynamic and results-driven Community Growth Manager to lead community engagement initiatives in St. Catharines, Ontario.

This is a unique opportunity to be part of a program that combines strategic relationship building, event/referral marketing, and community engagement to drive brand awareness and customer acquisition.

Position Overview

This role requires a strategic thinker who can build relationships, execute ground-level

campaigns, and drive measurable results in a fast-paced, performance-driven environment.

Key Responsibilities

Partnerships & Field Activation

• Develop and maintain strategic relationships with residential contacts and local
• business partners
• Prioritize and execute partnership opportunities based on profile and identified
• potential
• Plan and oversee field activations (setup, staffing, performance)
• Identify and secure high-traffic locations for activations
• Design and deploy hyper-local marketing campaigns and neighbourhood-level
• initiatives
• Ensure complete and accurate data capture of all customer interactions
• Maintain high standards of customer engagement and execution quality

Program Management & Operations

• Manage scheduling, logistics, equipment readiness, and event execution
• Report daily KPIs, insights, and field feedback to leadership.
• Ensure all in-field reps follow proper data-capture and workflow standards

Qualifications & Skills

Required

• Proven experience in sales, marketing, or community engagement roles
• Strong relationship-building and networking abilities
• Excellent negotiation and communication skills
• Ability to manage multiple projects and priorities simultaneously
• Results-driven with a track record of meeting or exceeding targets
• Strategic thinking with strong execution capabilities
• Experience working with KPIs and performance metrics
• Comfortable working in a field-based, ground-level environment

Preferred:

• Familiarity with the St. Catharines/Niagara region
• Experience in telecommunications, retail, or real estate industries
• Proficiency in managing vendor relationships and partnerships
• Undergraduate degree in Business, Marketing or Communications

Personal Attributes:

• Self-motivated and entrepreneurial mindset
• Strong community presence and local market knowledge
• Adaptable and comfortable with ambiguity
• Team player with leadership capabilities
• Customer-focused with excellent interpersonal skills

Compensation & Benefits

Competitive base salary plus performance-based bonuses

Job Type: Full-time

Pay: $70,000.00-$100,000.00 per year

Location:

• St. Catharines, ON L2T 2K9 (preferred)

Work Location: In person