Compliance Manager

Position Overview:

The Compliance Manager is responsible for ensuring that organization adheres to legal standards,

regulatory requirements, and internal policies. Compliance Manager may also provide back-up duties for departments as needed. Their role involves developing, implementing, and monitoring compliance programs to prevent legal and ethical violations. This positionreports to the Quality Assurance and Compliance Director.

Responsibilities:

• Oversee and report on information system entries for assigned programs/counties to program directors and Compliance Director.
• Monitor program documentation to ensure compliance with relevant standards and guidelines.
• Distribute necessary information to various departments within the agency and to external agencies.
• Support the Compliance Director in coordinating with relevant external entities to troubleshoot system error or discrepancies.
• Attend external meetings, training sessions, and workshops, and disseminate information on regulatory changes to relevant staff.
• Participate in preparation for audits, including gathering documentation and assisting with audit responses.
• Serve as a liaison between programs and Compliance to communicate changes to documentation guidelines and best practices.
• Attend Compliance management meetings.
• Maintain and update agency documents and manuals related to compliance and quality assurance.
• Develop, customize, and maintain program-specific tracking tools using agency-wide templates.
• Travel to various program sites as needed.
• Assist in special projects as assigned by Compliance Director.
• Perform additional duties as requested by the Compliance Director.
• Manage and configure the HRIS and other organizational systems, ensuring data accuracy and integrity at all times.
• Extract data from the ONE System and the organization's Apricot system for reporting and analysis.
• Play a key role in the implementation and build-out of the EHR system, including data migration, system configuration, and user training.
• Maintain comprehensive knowledge of all systems used across the organization.
• Create, implement, and update compliance-related policies and procedures across the organization.
• Monitor changes in relevant laws, regulations, and industry best practices.
• Conduct regular internal audits to assess compliance with policies and regulations.
• Identify, assess, and mitigate compliance risks.
• Prepare and submit compliance reports to relevant stakeholders.
• Develop and deliver compliance training programs for staff and other relevant parties.
• Oversee compliance of third-party vendors and contractors.
• Develop and implement procedures for reporting, investigating, and resolving compliance incidents.
• Maintain accurate and complete records of compliance activities.

Qualifications

• Bachelor's degree in law, Business Administration, or a related field.
• Knowledge of regulatory requirements in the industry (e.g., healthcare, non profit,

Homelessness, shelters, jails, mental health clinics, etc.,)

• Strong analytical and problem-solving skills
• Excellent attention to detail and ability to multi task.
• Experience in conducting compliance Audits and implementing Risk management frameworks.
• Excellent communication and leadership skills.
• Experience working in a behavioral health setting, preferably in a nonprofit organization.
• Knowledge of regulatory requirements, accreditation standards, and best practices related to

behavioral health services.

• Strong understanding of quality assurance principles and methodologies.
• Excellent analytical skills with the ability to interpret data and identify trends.
• Detail-oriented with exceptional organizational and time management skills.
• Effective communication and interpersonal skills, with the ability to collaborate and build relationships with diverse stakeholders.
• Proficient in using relevant software applications and electronic health records

Additional Requirements:

• Regular and reliable job attendance
• Valid California’s Driver’s License (if duties require)
• Effective verbal and written communication skills
• Able to meet federal, state, and local standards following a comprehensive background screening
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement in evaluation options to make sound decisions
• In office/open office environment with the ability to work effectively surrounded by moderate noise