Customer Care Specialist

JOB DESCRIPTION:

The Customer Care Specialist is a live agent or representative who receives inbound calls, responds to customer calls and email inquiries and builds customer interest in the services and products offered by the Company. She makes outbound calls for follow-up on customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.

JOB QUALIFICATIONS:

• Candidate must possess a Bachelor's/College Degree in any field
• With excellent written and verbal communication skills
• Willing to be assigned in San Juan City
• Morning and mid-shift hybrid work set-up
• Previous BPO experience is an advantage.

The Belo Medical Group (BMG) places utmost importance to your right to privacy. BMG shall handle with utmost care all personal and sensitive information that you may provide or those that we may collect from you upon your use of the website in accordance with our Privacy Policy. By submitting your application, scrolling this page or clicking any part of it, you hereby acknowledge that you have read and understood our Privacy Policy and expressly consent to it.

fgsBYQ7yIy