Customer Service Executive (German Speaker)

• Customer Service Executive– Dental / Healthcare

Focus: Dentists & Dental Laboratories

Your responsibilities:

• Providing daily support to dentists and dental laboratories (phone, email)

• Independently recording, processing, and following up on customer orders

• Clarifying questions about products, delivery times, and orders through direct customer communication

• Proactively communicating about delays or outstanding issues

• Planning and implementing mailings and structured follow-up campaigns

• Close coordination with sales, logistics, and marketing

Your profile:

• Excellent written and spoken German and English skills; French is a plus

• Ideally, experience in the dental, laboratory, or healthcare/medtech sector

• Proficient in using ERP and CRM systems

• Structured, precise, and independent work style

• Clear, professional communication – even in challenging situations

• Proactive attitude: You identify issues early and take action

What we offer:

• Independent, flexible work with genuine creative freedom

• Performance-based compensation Salary with bonus component

• Coverage of social security contributions and a fair, transparent compensation structure

• Short decision-making processes and direct communication

• An environment where responsibility is encouraged – not held back

Job Type: Permanent

Pay: From €40,000.00 per year

Work Location: In person