Customer Support Service Desk Internship- Summer 2025

Job Description

RF-SMART Summer 2025 Internship Program

US East Office (Jacksonville, FL)

The Help Desk Administration Intern is responsible for providing initial technical support to customers by handling inquiries and troubleshooting basic technical product-related issues.

The RF-SMART Internship Program exists to partner with students to equip them with the skills they need to become successful professionals while they complete meaningful work at RF-SMART, while supporting our mission of transforming our customers and changing lives.

Eligibility Requirements:

To be eligible for the RF-SMART Summer Internship Program, students must meet the following requirements:

• Enrolled in a degree program at the time of the internship

• Considered a Junior or Senior by credit hours

• Available to work 40 hours per week on-site at US East Office in Jacksonville, FL

• Eligible to work in the United States of America for any employer without the need for future sponsorship

Details of the Program:

• Duration: 5/12/2025 – 8/1/2025 (12 Weeks)

• Hours: 40hrs per Week (9am-5pm Eastern Time)

• Pay: $20 per Hour

• Learning & Development Activities: Approximately 5-6hrs per Week of these activities including: Group Project, Meet the Leader Sessions, Mentorship Program, and classes focused on professional growth

Our Talent Acquisition Team will review all applications and reach out to qualified candidates with next steps.

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.