Dental Front Office Coordinator

We’re looking for an experienced Front Office Coordinator to join our friendly, patient-focused dental team. In this role, you'll take ownership of front desk operations, ensure efficient scheduling, and provide excellent support to both patients and clinical staff.

This role includes managing patient communication, handling financial discussions, and supporting treatment coordination. You'll also be responsible for collecting payments, managing patient ledgers, and ensuring accurate financial records—critical to maintaining trust and clarity in the patient experience.

Key Responsibilities:

• Greet and check in patients, maintaining a warm and professional front desk environment.
• Manage appointment scheduling for hygiene and doctor treatments, ensuring smooth patient flow.
• Present and review treatment plans, discuss financial options, and explain insurance benefits.
• Collect payments, post transactions, and maintain accurate patient ledgers.
• Verify insurance eligibility and accurately enter benefit information into Dentrix.
• Keep patient records current and manage daily scheduling through Dentrix software.
• Coordinate with the clinical team to support efficient workflows and patient handoffs.
• Respond to patient inquiries and support treatment acceptance with clear, confident communication.

Required Qualifications:

• 4 years of experience in a dental front office role.
• Strong proficiency in Dentrix and general practice management workflows.
• Experience with treatment coordination and dental financial communications.
• Familiarity with taking payments, posting to ledgers, and reconciling patient accounts.
• Excellent communication, multitasking, and organizational skills.
• Back office or clinical experience is a plus.

What We Offer:

We’re a small, collaborative team that values professionalism, mutual respect, and delivering a positive experience to every patient. You’ll have the opportunity to take on a key role in keeping the office running smoothly and patients well-informed and supported.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• No weekends
• Overtime

Experience:

• Dental office: 4 years (Required)

Ability to Commute:

• Woodland Hills, CA 91364 (Required)

Work Location: In person