Dental Office Manager

Position Title: Dental Office Manager
Employment Type: Full-time

Position Summary

Down To Earth Dental is a privetly owned dental practice in Tacoma. The Dental Office Manager oversees the daily operations of the dental practice, ensuring efficiency, compliance, and a positive patient experience. This role requires strong leadership, organizational skills, and knowledge of dental office procedures, billing, and regulatory standards.

Key Responsibilities

• Manage the day-to-day operations of the dental office, including scheduling, billing, and patient records.
• Supervise, train, and support front desk and administrative staff.
• Maintain compliance with HIPAA, OSHA, and other healthcare regulations.
• Develop and implement office policies and procedures to improve efficiency.
• Coordinate staff schedules and manage time-off requests.
• Foster a welcoming environment to enhance patient satisfaction.
• Assist with recruitment, onboarding, and performance reviews.
• Communicate regularly with dentists, hygienists, and assistants to ensure smooth operations.
• Resolve patient concerns professionally and promptly.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 3+ years of experience in dental or medical office administration.
• Knowledge of dental terminology, insurance processing, and dental software (Dentrix)
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and manage a fast-paced environment.
• Excellent organizational and time-management abilities.

Skills & Competencies

• Leadership & Team Management – ability to motivate and supervise staff.
• Financial Management – understanding of billing, collections, and reporting.
• Patient Relations – compassionate and professional communication with patients.
• Technology Proficiency – experience with practice management software and Microsoft Office Suite.
• Compliance Knowledge – familiar with HIPAA, OSHA, and infection control standards.

Compensation & Benefits

• Competitive salary based on experience.
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Professional development opportunities.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person