Dental Receptionist

Overview
We are seeking a full time dental receptionist who is willing to learn some dental assisting as well to join our dental practice. The ideal candidate will have experience managing front desk operations in a dental office setting, with strong administrative skills and a friendly demeanor. This role is essential in providing excellent patient service, managing appointments, and maintaining accurate records to ensure smooth daily operations.

Duties

• Greet patients warmly and check them in for appointments
• Schedule appointments, answer inquiries, and relay messages
• Verify patient insurance information and update electronic medical records using OpenDental software
• Collect payments, co-pays, and process billing efficiently
• Maintain accurate patient records in electronic medical records systems
• Assist with appointment scheduling and rescheduling as needed
• Handle administrative tasks such as filing, data entry, and correspondence
• Support the dental team with clerical duties to enhance overall office efficiency

Experience

• Prior experience as a dental receptionist or as a dental assistant is preferred
• Fluent in Cantonese, Mandarin, and English
• Proficiency with dental practice management software OpenDental is highly desirable
• Knowledge of medical terminology relevant to dentistry and healthcare
• Strong organizational skills with attention to detail
• Excellent communication skills for interacting with patients, staff, and insurance providers

This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, efficiency, and a positive attitude in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: $22.00-$27.00 per hour

Expected hours: 35 – 44 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Language:

• Cantonese (required)
• Mandarin (required)
• English (required)

Work Location: In person