Digital Sales Representative

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

We are looking for a highly motivated and experienced digital salesperson, with the experience in digital technologies to join us in an important period of growth in Italy. This position will require someone with a can-do mentality and with the ability to execute on our sales strategy. This person should also not be shy of being hands-on and willing to roll-up their sleeves when it comes to getting projects implemented and new digital programs started.

The position is responsible for building and maintaining long-term relationship with customers to identify sales opportunities within existing and new-targeted accounts.

Where needed the DSR will next to closing deals also be supporting or customer onboardings, workflow analyses and optimizations, customer training and application support

The DSR will hold customer meetings, support sales and marketing efforts with customer presentations, product demos remotely, onsite and at tradeshows. The job will consist of embracing our Digital Solutions and drive further expansion of our digital offering.

As the spearhead on the commercial activities at INTUITIVE the Digital Products Sales Representative also provides input and support in Marketing, Business Development as well as internal and external trainings in partnership with the regional marketing team and regional commercial teams.

Roles and Responsibilities

• Be a subject matter expert and trusted advisor of our digital solutions for customers and internally (to Intuitive) acting as the go-to-person in the assigned territory
• Responsible for reaching the annual sales goals and utilization growth targets for the assigned territory.
• Ensure implementation of the sales process from lead generation to closing the deal and post sales account management in the assigned territory
• Follows-up and assures success in closed deals (project implementation & onboarding)
• Executes the Digital sales processes
• Responsibly manage administrative tasks: regular reporting and forecasting of on sales activities and sales pipeline, outcomes of sales activities, submission of expense reports reporting
• Drives / Works on continuous and fast-paced customer and account relations expansion through collaboration with sales leadership and marketing, conduct strategic market development activities on digital solutions. Regular activities would consist of leading and driving formal presentations, informal events, and get-togethers
• Manage and increase the day-to-day customer and account relations.

Qualifications

• Bachelor’s degree or equivalent experience required. Engineering or medical background preferred.
• 3+ years of sales experience in medical devices
• 2+ years’ experience in procedural / Or healthcare software preferred
• Success in introducing new technologies to the market
• Excellent selling skills and ability to quickly build credibility with a highly educated customer base
• Result-driven with a strong sense of accountability
• Knowledge of the Operating Room environment with deep understanding of clinical workflows in the OR (MIS Surgery, Endoscopy) and of the hospital IT and EMR / PACS markets
• Ability to make communicate complex IT environments to different audiences.
• Experienced working with KOLs in MIS Surgery, Robotic Surgery and Endoscopy in the assigned region preferred
• Demonstrated ability to manage complexity and work in a fast-paced matrix environment
• Excellent interpersonal and communication skills across a broad organization with a variety of focuses
• Strong communication skills, both written and verbal
• Fluency in Italian and English mandatory
• Travel required up to 70% (domestic, regional, and international)

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.