Duty Manager

Who We Are

The Feros Group has been shaping hospitality since the early 1970s. With 9 thriving destinations across the Sutherland Shire, Sydney CBD and NSW South Coast — and more on the horizon — we’re known for creating venues where community, family values, and memorable guest experiences come first.

About The Wilton

Opening April 2026, The Wilton will overlook the stunning Bingara Gorge golf course and become the region’s newest social hub. The venue will feature:

• A family-friendly bistro and bar

• A spacious outdoor kids’ play area

• A relaxed beer garden perfect for long afternoons

• A dedicated sports bar for every big moment

• Premium function spaces for celebrations and events

This is your chance to be part of one of the region’s most exciting new venues from day one.

The Role

As Duty Manager your role is to assist the Licensee in the operation of the venue. You will be expected to understand all areas of the venue operation, promote quality customer service, and ensure standards of operations within the venue are enforced.

We have multiple opportunities available in either full-time, part-time or casual capacity.

Your daily tasks include but are not limited to:

• Providing exceptional customer service to all customers.

• Managing the ambience of the venue and ensuring a friendly, well-presented, and safe environment for all customers.

• Supervision of all venue staff ensuring all work standards, policies and procedures are followed.

• Determining work requirements and allocating duties to front of house staff.

• Training and coordination of front of house staff.

• Receipt of monies in line with Feros Hotel Group policy.

• Assist in all areas of the venue when required.

• Rostering and wage management as required.

• Management of Security teams and compliance obligations.

• Ability to work in a fast paced, high-volume environment.

What is needed to be successful in this role?

You’re a hospitality professional who thrives in a fast‑paced environment and leads with confidence, warmth, and integrity. You bring:

• Previous experience as a Duty Manager and/or Supervisor in a fast-paced environment.

• Excellent product knowledge across all areas including food, beverage (including cellar operations), TAB and gaming.

• Current RSA, RCG, ARCG and first aid certificates are essential.

• The ability to lead a team.

• Excellent communication and organisation skills.

• To work a rotating roster including, evenings, weekends and public holidays.

Please note that you must be available to work on weekends, nights, and public holidays.

Why Join Us

At Feros Group, we believe in rewarding and growing our people. You’ll enjoy:

• Generous staff discounts across all venues

• Ongoing training & development opportunities

• Clear pathways for career progression — we promote from within

• A vibrant workplace culture with regular social events