Duty Manager

Amigos are looking for an experienced Duty Manager to join at our Gore location.

Restaurant Duty Manager

PURPOSE

• To maintain an exceptional standard of hospitality, embracing the values of Manaakitanga, and meeting all legal obligations around the conditions of our on-license.

SPECIFIC DUTIES & RESPONSIBILITIES

• 30-40 Hours per Week
• Table Planning and Reservations.
• Greeting, seating and final contact with guests.
• Direct floor and bar crew as needed, working alongside them serving guests as required.
• Liaise with Kitchen & Front of House team members.
• Lead the team on each shift, providing service in line with company expectations.
• Ensure that guests are enjoying their experience and take action to correct any problems.
• Prepare final checks, deal with payment and cash handling.
• Check customers’ identification to ensure they meet minimum age requirements for consumption of alcohol.
• Uphold host responsibility protocols, and the conditions of our On-License.
• Stock service areas with supplies as needed.
• Manage any complaints, dealing with them appropriately.

SKILLS, EXPERIENCE & EDUCATION

• 1 + years restaurant experience waiting tables and bar service.
• Duty Managers Certificate (Or no impediment to immediately gaining one)