Ecommerce Product Manager

As the Ecommerce Digital Product Manager, you will take a leading role; and enable PPG's Industrial Coating team with our USCA Ecommerce Platform. You will capture opportunities enabled by digital technologies, provide amazing customer experiences, unlock new revenue streams, and reach new customers. You will drive financial impact by partnering with internal customers to define and execute assigned product strategy, manage the end-to-end lifecycle of the ecommerce product, and help identify market opportunities. You will implement product roadmaps and priorities based on an understanding of customer needs, financial impact, insights, and in-depth data analysis.

PPG offers excellent benefits including medical, dental, vision, 401k, additional retirement, parental leave, disability insurance, life insurance, PTO, continuing education, and excellent career growth opportunities! You will report to the Pittsburgh, pa office in a hybrid capacity.

Responsibilities:

• Be the subject matter expert on Content and Lead Generation in both B2C and B2B markets within the current Shopify Platform and help drive to a One PPG user experience within PPG's digital ecommerce space.

• Manage product discovery, product delivery, and the end-to-end product lifecycle.

• Prioritize ideas, and test valuable product hypotheses designed to deliver value to our customers

• Develop expert level knowledge to improve customer experience of our website and digital ecommerce products. How they work, how to simplify business process, and increase customer adoption.

• Provide data management including data sources, quality, integrations, automation, end-to-end data flows to and from the website, and usage as it pertains to the product.

• Define user stories and create a Team Backlog aligned to the roadmap and maintain the conceptual and technical integrity of the features including must haves vs nice to haves.

• Sign off on stories and sprints.

• Liaison between technical, marketing, IT, AI/ML, and business teams.

• Manage communication with team members, and partners, collecting input, providing updates, and managing expectations throughout the life of the product including onboarding new B2B customers.

• Help develop communication, change management, and training content.

• Use data to monitor changes and make decisions.

• Build a clear and concrete set of product KPIs, deriving insights, and driving experiments and multivariate testing to find product solutions.

Qualifications:

• BA/BS in Business, Engineering, Chemistry, Marketing, or related. MBA is preferred.

• 5+ years of experience in digital product management

• Experience explaining complex technical information to team members and leadership.

• Entrepreneurial mindset

• Hands-on Experience with SAFe Agile principles and startup methodologies.

• Strong data analytics skills.

• Project Management experience leading technical and functional teams.

• Good industry knowledge of trends

• History of making challenging tradeoffs in establishing product priorities that have required sophisticated analyses and challenging negotiations.

• Travel generally 10% a year with the potential for more.

#LI-Hybrid

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

This is a hybrid remote/in-office role.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.