Education Sales Advisor

4th July, 2025

Education Sales Advisor

Remote/Home Working/Hybrid

You must be resident in Ireland, if necessary have a work permit to work in Ireland and please include both a CV and cover letter with your application to be considered.

This will be a permanent full-time position following an initial trial period.

About Us:

The CX Academy is a leading online educational company which is setting the global standard for accredited Customer Experience (CX) qualifications.

We are a global online provider of CX certification and qualifications based in Dublin, Ireland and established in 2018. Customer Experience (CX) is an exciting and interesting skill and the fastest growing business skill in the world.

We have spent several years developing online CX courses to the highest level and we are now the global standard for certified Customer Experience qualifications.

We currently sell four courses – a MicroCourse AI for CX, a short onboarding course CX Essentials, a foundation course Professional Certificate in CX and the more advanced Professional Diploma in CX which is university credit-rated.

Our learners are split into two groups – firstly, individual learners looking to gain valuable CX knowledge and advance their careers – what we call direct sales. Secondly, companies who enrol teams to advance CX Excellence throughout their organization – what we call corporate sales.

Direct sales is where this role is offered and there is lots of scope for career advancement.

The CX Academy has graduates now in more than 100 countries.

About You:

We would like a self-driven, enthusiastic and passionate person who has a genuine interest in the success of others, to apply for this role.

We need an experienced sales executive to drive our direct sales.

You must have at least 2 years’ experience in sales and a knowledge of Hubspot is an advantage.

Ideally, if you have experience in CX, EdTech, Education Sales or training sales it will be an advantage – but not essential.

You will have some understanding of Customer Experience (CX) and must be able to deliver on all of our key emotional drivers – Knowing our potential learners, making it easy for them, understanding their individual situations and issues, meeting and managing their expectations, resolving issues smoothly when required and ensuring a high level of trust is maintained between The CX Academy and the learners at all times.

It will help if you also have any experience in HR or L&D.

About The Role:

This is a permanent full-time position reporting to our Business Development Director, Ana Silva following an initial trial period.

As an Education Sales Advisor with The CX Academy we will need you to start by learning all aspects of our sales function.

Initially this will involve understanding lead generation, existing leads, our courses and products. You will also be organising sales meetings with clients and sales conversions.

You will work with a pipeline of incoming sales leads and also be expected to supplement these leads with self-generated leads. You will identify new prospects and sell our courses to them.

You will be selling to Executives from CX, CS, Marketing etc. You will advise them on our CX courses and then move them through our sales funnel and enrol them on the course(s) of their choice.

As this is a sales position, you will have targets and a part of your salary will be based on sales commission.

You will manage your own sales pipelines, follow up on enquiries/leads by email and phone, listen to what companies want, advise them on which course or programme is most suitable for them, discuss the benefits and content of the courses.

You will enrol learners and be a point of reference for them as they progress through their chosen course. You may have other operational duties also.

Requirements (Mandatory)

· A minimum of 2 years sales experience

· Experience of CRM/online Sales tools

· Experience with all Microsoft Office products – Word, Powerpoint, Excel etc.

· An excellent standard of written and spoken English

Requirements (Desirable)

· Experience in education, edtech or training sales

· A knowledge of Customer Experience (CX)

• A knowledge of Hubspot

· Previous experience in sales in the professional learning and development sector

Package:

· Salary is a basic €35k plus commission – OTE €60,000

· Training & Development provided

· Remote working expenses, phone etc.

Job Type: Full-time

Pay: €35,000.00 per year

Additional pay:

• Commission pay

Benefits:

• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Please include a short covering note saying why you feel you are a great fit for this job.

Experience:

• Online Sales: 2 years (required)

Work Location: Remote