Floor Staff

Eclective is Ireland’s largest hospitality group, we craft extraordinary hospitality experiences that blend premium quality with a relaxed, welcoming spirit. Through our bars, restaurants, and cinemas, we celebrate diversity—in our people, our offerings, and the experiences we create. We are committed to continuous growth, innovation, and excellence, empowering our teams through training and development to set new industry standards.

We are currently seeking Floor staff to join the team at Captain Americas Blanchardstown. This role includes taking orders, serving food and beverages, ensuring a positive dining experience, and maintaining a clean and welcoming atmosphere. The ideal candidate will have excellent communication skills, a positive attitude, and a strong commitment to delivering great service.

Key Responsibilities:

• Greet and welcome guests as they arrive at the restaurant, escorting them to their tables.
• Take accurate food and beverage orders from guests and relay them to the kitchen and bar.
• Upsell and recommend menu items to guests based on their preferences.
• Respond promptly to customer inquiries, special requests, or concerns, and ensure any issues are resolved swiftly.
• Ensure customers have a positive experience and leave with a desire to return.
• Serve food and beverages to guests according to restaurant standards, ensuring proper presentation and timing.
• Assist guests with the selection of food and drinks, providing recommendations based on dietary requirements or preferences.
• Ensure that orders are accurately placed and delivered to the correct table.
• Ensure that the venue’s standards of service are met consistently, particularly with regard to timing and presentation.
• Ensure the dining area is clean, organized, and well-maintained throughout the shift.
• Set up tables with the necessary tableware, glassware, and condiments according to venues standards.
• Maintain knowledge of the menu, including ingredients, allergens, and specials, and communicate this information effectively to guests.
• Assist with cleaning and resetting tables between guests, ensuring a tidy and welcoming environment.
• Ensure all health and safety standards are followed, including proper food handling and hygiene practices.

Eclective at it's core:

• Be Yourself, Always – At Eclective, we’re all about being authentic. We hire people, not robots. We believe that diverse perspectives make us better, and we encourage everyone to bring their full selves to work.
• Growth is Everything – We offer hands-on training and real opportunities for career growth. No matter where you start, we’ll help you gain the skills and experience to advance.
• Love What You Do – We’re passionate about what we do, but we also believe that fun should always be part of the equation. Eclective is a place where you can enjoy the work you do, with plenty of room for personal development and growth.
• Innovation is Key – From menu design to new cinematic experiences, we love fresh, creative ideas. We encourage our team to think outside the box and constantly challenge the status quo.
• We’re All in This Together – Collaboration is the foundation of our success. We support one another, celebrate wins, and lift each other up during challenges.

Perks:

• Career Progression - We’re invested in your future. Through continuous training and career development, we help you level up and move forward in your career.
• Staff Parties – Work hard, play hard! We throw amazing staff parties and team-building events to keep the energy high and spirits even higher.
• Exclusive Discounts – Take advantage of discounts across our venues, making it easy to enjoy your own hospitality in your downtime.
• Company Engagement Platform – Connect with your team and stay informed through our interactive platform, featuring events, updates, and everything you need to stay in the loop.
• Ongoing Training & Development – Regular workshops, training, and skill-building opportunities to ensure your growth and career development.
• Refer a friend scheme -We believe great people know great people! Get rewarded for helping us grow our team.
• Confidential Employee Assistance Program – Access confidential support for personal or professional challenges, so you always feel supported.

Eclective Hospitality Group owns and operates over 20 venues in Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Eclective Hospitality Group to contact you for other opportunities within the Group.

#FOH

Job Type: Full-time

Language:

• English (preferred)

Work Location: In person