Front Desk Manager

We are seeking a professional, organized, and customer-focused Front Desk Manager to join our growing motor dealership team. This role is the first point of contact for our customers and plays a key part in delivering an exceptional showroom experience.

As Front Desk Manager, you will oversee daily front-of-house operations, ensure smooth customer flow, and support both the sales and service departments. You will lead reception staff while maintaining a welcoming and professional dealership environment.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner
• Manage incoming calls, emails, and customer inquiries
• Oversee reception scheduling and front desk coverage
• Coordinate with sales and service teams to ensure seamless communication
• Handle customer concerns and escalate when necessary
• Maintain accurate records, appointment logs, and customer data
• Support administrative tasks including invoicing, filing, and reporting
• Ensure showroom presentation standards are maintained

Requirements

• Previous experience in a front desk, reception, or customer service leadership role (automotive industry experience preferred)
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Professional appearance and positive attitude
• Proficiency in MS Office and dealership management systems (preferred)

What We Offer

• Competitive salary OTE €50,000
• Career development opportunities
• Company Car

If you thrive in a fast-paced environment and enjoy delivering outstanding customer service, we'd love to hear from you.