Front Desk Manager/Receptionist

Overview:

We are seeking a highly motivated and outgoing part time Front Desk Manager to join our team! You will be responsible for ensuring that all members receive exceptional service and have a memorable workout with us. We are looking for EARLY BIRDS or people who have flexibility during the morning or early afternoons!

Responsibilities:

- Manage the front desk and ensure a seamless member experience
- Clean the studio between workouts.
- Monitor and maintain the front desk area, including the reception area, lobby, and bathrooms
- Respond to guest inquiries and resolve any issues promptly and professionally
- Handle check-ins, check-outs, and other guest transactions
- Utilize phone systems and other technology to provide guests with information and assistance
- Sell memberships
- Perform administrative tasks, such as answering phones, managing guest requests, and maintaining records
- Work effectively in a fast-paced environment and adapt to changing circumstances

Requirements:
- Excellent communication and interpersonal skills
- Experience with phone systems and other technology
- Proven track record of providing exceptional guest service

Perks:

-Flexible schedule

-Free membership

-Small bonus for every membership sold

Job Type: Part-time

Pay: $12.00 per hour

Benefits:

• Employee discount

Ability to Commute:

• Westlake, OH 44145 (Required)

Ability to Relocate:

• Westlake, OH 44145: Relocate before starting work (Required)

Work Location: In person