Front Desk Receptionist

Location: Secret Touch Auto Spa, 5 Centech Blvd, Unit 2, Shrewsbury, MA

Schedule: Tuesday–Friday, 11:00 AM – 4:00 PM Saturday 9AM-2PM (25-28 hours/week)

About Us:

Secret Touch Auto Spa is a premium auto detailing center in Shrewsbury, known for delivering high-end care to luxury and everyday vehicles alike. We pride ourselves on quality, professionalism, and a strong commitment to customer satisfaction.

Position Overview:

We’re looking for a reliable and friendly Front Desk Specialist to join our team. This role is ideal for someone who enjoys working with people, is organized, and has a strong attention to detail. As the first point of contact for our clients, you’ll play a key role in creating a welcoming environment while supporting daily shop operations.

Key Responsibilities:

• Answer incoming calls and respond to inquiries professionally
• Book and confirm appointments
• Explain detailing services and packages to new and existing clients
• Follow up with clients for service reminders or post-appointment feedback
• Keep the seating area clean, stocked, and presentable at all times
• Assist with light cleaning tasks and shop upkeep
• Support the team in maintaining smooth day-to-day operations

What We’re Looking For:

• Friendly, outgoing personality with strong communication skills
• Comfortable speaking on the phone and handling customer interactions
• Organized, dependable, and able to multitask
• Previous customer service or front desk experience is a plus
• Interest in cars or auto services is a bonus

Schedule & Compensation:

• Part-time: 11:00 AM – 4:00 PM (6 days/week)
• 25-28 hours per week
• Pay: Based on experience

Perks:

• Positive, supportive work environment
• Opportunity to learn about the auto detailing industry
• Growth potential as we continue to expand

Job Type: Part-time

Pay: $17.00 - $18.50 per hour

Benefits:

• Flexible schedule
• Referral program

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Shrewsbury, MA 01545 (Required)

Ability to Relocate:

• Shrewsbury, MA 01545: Relocate before starting work (Required)

Work Location: In person