Front Of House Staff

Job Title: Service Waiter/Waitress

Location: Mountain Top Diner, Letterkenny, Co. Donegal

Job Type: Full-Time

About Us: Mountain Top Diner is a beloved local eatery in Letterkenny, known for our warm atmosphere and delicious comfort food. We pride ourselves on providing exceptional customer service and a memorable dining experience for all our guests.

Job Description: We are seeking a dedicated and enthusiastic Service Waiter/Waitress to join our team. The ideal candidate will thrive in a fast-paced environment and have a passion for delivering outstanding customer service.

Responsibilities:

• Greet and seat customers promptly and courteously.
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
• Take accurate food and drink orders using a POS ordering system.
• Serve food and beverages in a timely manner.
• Check dishes and kitchenware for cleanliness and presentation standards.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and process bill payments.
• Address any customer complaints or concerns promptly to ensure satisfaction.
• Collaborate with other restaurant staff to ensure efficient service.

Requirements:

• Previous experience as a waiter/waitress or in a customer service role is preferred.
• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong multitasking skills and attention to detail.
• Ability to work flexible hours, including weekends.
• Positive attitude and team player.

Mountain Top Diner is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to welcoming a new member to our team who shares our commitment to providing exceptional dining experiences to our valued customers.

Job Type: Full-time

Expected hours: 30 – 38 per week

Work Location: In person