Front Office Coordinator

Position Summary: The Front Office Coordinator will greet patients, perform secretarial duties utilizing specific
knowledge of medical terminology and hospital, clinic, or laboratory procedures.

• Monitor the flow of patients and waiting times, informing patients of delays or emergencies that my

• Maintain a high level of accuracy in appointment scheduling.
• Maintain thorough and accurate documentation in charts for all correspondence involving patient care.
• Check-in patients, obtaining personal medical and financial information, informing back office of

• Collect co-pays at check-in, processing credit card payments and processing batch detail and

• Check out patients, obtaining payment and scheduling new appointments as indicated by the

• Input all patient data and keep up to date information on all patients.
• Reschedule physician schedules as requested by practice manager/team leader.
• Review schedules daily for corrections or gaps and ensure changes are made.
• Check messages regularly throughout the day. Messages should be accurate and thorough for

• Orders should be worked daily, both past due and future.
• Inform team leader of needed office supplies.
• Keep workstation and waiting room organized and clean. I.E., magazines, windows, desktops.
• Decorate waiting rooms for appropriate holidays.
• Travel to various Practice locations as needed for coverage.
• Other duties as assigned.