General Manager

K1 Speed is an international indoor electric go-karting entertainment company that has more than 100 locations worldwide, including 4 in Canada.

K1 Speed Canada is looking for a General Manager for our Toronto (North York) location

K1 Speed Toronto

75 Carl Hall Rd. #9. North York ON. M3K 2B9

k1speed.ca

“Customers will never love a company until the employees loves it first”

Job Description

The General Manager will lead the K1 Speed Toronto team that includes 3 other members of the management team, supervisors, and 40+ employees.

• Full time, permanent position
• Approx. 40-44 hours per week
• Must have open availability including weekends

Duties and Responsibilities

• Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing
• Payroll duties including: confirming written records, correcting punch errors, submitting final timecards
• Cash handling duties including: preparation of tills, change fund maintenance, and preparation of deposits
• Customer interaction and auditing of customer experience
• Ordering and purchasing operational supplies, concessions, and retail merchandise
• Performing operational paperwork duties including safety, accounting and inventory
• Creating schedules and employee communications
• Corresponding with and providing regular reports to corporate office personnel
• Expanding the marketing and promotional presence of K1
• Maintaining the effective operational feasibility of the center
• Maintaining the highest standard of facility appearance including storage areas and the parking lot
• Coordinate with your regional manager to ensure that all facility maintenance is performed quickly
• Ensuring that:
• Cashiers adhere to correct cash handling procedures and sell effectively
• Track Attendants run races safely, efficiently and professionally
• Mechanics maintain our karts in peak working condition
• All staff are strictly adhering to company policies and providing outstanding customer service

Qualifications

• Previous General Manager / Site Manager experience preferred.
• High school diploma or post-secondary school degree
• 5+ years of experience in a management role
• Experience with Google Apps including Google Docs and Google Drive
• 5+ years of experience in customer service

The successful candidate will have previous experience in:

• Leading a large team
• Providing exceptional customer service
• Passion for creating/maintaining a safe and fun work environment
• Strong people management skills
• Training and development
• Making decisions in a fast paced environment

Why you want to work for K1 Speed

• Benefits
• Extended health care
• Vision care
• Dental coverage
• Vacation/paid time off
• Development opportunities

Mission Statement

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.

• We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
• We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
• We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
• We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

K1 Speed Canada is an equal opportunity employer. As per the AODA, if you need accommodation at any time throughout the recruitment process, please contact us.

Job Types: Full-time, Permanent

Pay: From $52,000.00 per year

Additional pay:

• Bonus pay
• Tips

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Application question(s):

• Are you able to work weekends?

Experience:

• Customer service: 5 years (required)
• Management: 5 years (preferred)

Work Location: In person