General Managers Wanted Dunkin' Greensboro, Nc Areas

Working for Coastal Franchising, LLC means being a part of a team with a single-minded focus to use exceptional hospitality to create the greatest possible experience for every guest. It involves embodying Coastal Franchising's core values of integrity, respect, honesty, and fun to create a culture of purpose and belonging. Coastal Franchising employees are trained, empowered, and expected to go above and beyond, fostering a sense of purpose and belonging for both themselves and their guests.

Coastal Franchising General Manager

A Coastal Franchising (CF) General Manager (GM) leads and develops a restaurant team whose singular focus is to provide the greatest possible experience for every guest on every visit. As a CF GM, you will be accountable for the financial performance and overall operation of your restaurant. Your success as a CF GM will be achieved largely through the performance of your restaurant team.

As a leader, you will accomplish this by:

• Sourcing, mentoring, training, and developing your restaurant team to achieve performance goals and deliver the greatest possible experience for every guest.
• Providing clear and honest feedback to your team, actively coaching and supporting them to achieve their personal and professional goals.
• Providing leadership, professional development, and operational oversight for your team.
• Maintaining regular communication with your District Manager (DM) regarding the performance of your restaurant and team.
• Regularly communicating with your team to understand and evaluate their performance, while providing regular feedback and coaching to help them achieve

their goals.

• Ensuring the safety and security of your team and guests, ensuring compliance with health and safety regulations, food handling guidelines, and sanitation standards.

· Working with your Coastal Learning and Development (L&D) team to effectively train all new team members.

· Demonstrating through your behavior a clear understanding of all Coastal Franchising policies and practices as outlined in the Coastal Franchising Employee Handbook and enforcing these policies and practices with your team.

Financial results will be achieved by:

• Driving sales through effective execution of and compliance with all CF and Dunkin’ restaurant standards, policies, and marketing initiatives.
• Working with your DM to create and implement systems and processes to achieve your goals, which include:
• Increasing sales
• Effective labor cost controls and staffing
• Controlling food costs
• Proper cash handling
• Managing expenses
• Improving profitability
• Maintaining accurate inventory levels
• Proper preventive maintenance and sanitation
• Monitoring progress toward established performance goals, providing feedback, and coaching to your teams.
• Reviewing all guest feedback and evaluating and improving your operating standards to provide the greatest experience for every guest, every time.
• Engage with the local community, building relationships and developing opportunities to grow sales.
• Performing required and indispensable assessments to measure CF and Dunkin’ operational standards that include compliance, safety, and maintenance.

Required Skills and Competencies

People First: Use your leadership skills to focus on your people first to recognize, hire, train, develop, mentor, and motivate a team of hospitality leaders.

Guest First: As a CF GM, develop superior guest-first service skills in your people, enabling them to provide the greatest possible experience for every guest, every time.

Financial Acumen: Understanding of financial statements, budgeting, and expense management.

Communication: Demonstrate superior active listening, written, and verbal communication skills, allowing you to communicate effectively with all levels of the Coastal Franchising organization.

Analytical and Critical Thinking Skills: Ability to analyze data, identify trends, and make informed decisions and process recommendations.

Problem-Solving: Ability to work with your DM, colleagues, and team to identify and resolve in-restaurant operational, personnel, and physical plant issues.

Resource Management: Develop and utilize personal discipline, demonstrating the ability to plan, schedule, and optimize the use of organizational resources to achieve the greatest value for the organization.

Adaptability: Exercising the discipline to adjust strategies and operations in response to the inevitable and often unpredictable changing market conditions, new technologies, or other external factors.

Functional Skills: Demonstrate your ability to perform all tasks, activities, and responsibilities to Coastal and Dunkin’ Brand standards.

Education and Experience

Coastal Franchising General Managers will have a minimum of 2 years of restaurant General Manager experience.

Benefits

Coastal Franchising offers Health, Dental, and Vision Insurance, Matching 401k, Employee Discount, Paid Training, Referral Bonus, a Performance Bonus, and a Professional Development Program.

Physical/Lifting Requirements

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and or greater than 10 pounds of force constantly to move objects.

Working Environment

Fun, fast-paced, and high-energy restaurant environment.

Did you know?

· Dunkin Donuts was founded in 1950 when Bill Rosenberg opened the first Dunkin' Donuts restaurant in Quincy, Mass., with the goal to "make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores.

· The Dunkin' Donuts & Baskin-Robbins Community Foundation has awarded over 4.6 million dollars in grants to local charities since 2006.

· We are members of the communities we live in and do business in.

· We sell over 1.7 billion cups of hot and iced coffee globally every year.

· To ensure quality Dunkin coffee experts taste an average of 200 cups of coffee a day.

Working at a Dunkin' Donuts franchise is more than a job; it's an opportunity to gain a position that can offer skills, flexibility and career mobility. It's the opportunity and the chance to be a part of something bigger; part of a team of fun-loving, dedicated people committed to keeping America running.

Think you're up to the challenge? If you have a commitment to operational excellence, and you'd like to join our team, send your resume today!

“You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.”

We are an equal opportunity employer.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Greensboro, NC 27410 (Required)

Ability to Relocate:

• Greensboro, NC 27410: Relocate before starting work (Required)

Work Location: In person