Group Brand & Communications, Editorial/Sytems Team, Systems Executive (12 Months Contract)

Summary of role

Primarily to support the system/tech-related elements that fall within Group Brand & Communications’ Internal Comms and Editorial function. Importantly, the candidate must be a deft learner, keen to participate in the team’s other responsibilities and deliver on time under pressure.

A further breakdown of key aspects:

• Support the systems-related functions of the Team in relation to the Bank’s correspondence-management system and internal comms portal/ heritage initiatives:

Administration

• end-user support (guidance on system use, processes)
• reports – data extraction/ review
• governance including access control and reviews, tracking of issues/ escalations
• training

Testing/projects:

• System enhancements, upgrades and new features
• Tracking and validation of deployed features and content

Site and content maintenance:

• building/upkeep of pages/sections
• production of video/in-house posts
• review of content, templates and posts
• general admin duties

• Contribute where directed to the team’s internal comms/editorial mission e.g. brainstorming for ideas, content generation/creation and participating in outreach activities.

• Essential: A methodical and organised mindset
• Advantageous: Familiarity with logic/programming, coding (any language) and web page design
• Basic to intermediate knowledge in handling data using EXCEL (functions, power query)
• Interest in advancing domain language/skillset across the team’s duties
• Preferred: Ability to write competently in English
• Ability to multi-task and work to deadline under pressure, operating alone and with a team.
• Good inter-personal skills