Head Of International Expansion – Neighbors & Community Features, Ring

Ring Europe is seeking an experienced, strategic, and highly collaborative leader to accelerate Ring’s global expansion of community-focused programs that make neighborhoods safer. The Head of International – Neighbors will own the international rollout and success of Ring’s community features, including Neighbors, Search Party, Watch Party, and Request for Assistance, while also shaping and executing Ring’s international PR and communications strategy.

This role requires an operator who can balance innovation with execution — someone who thrives in ambiguity, drives alignment across global and local teams, and can turn bold ideas into measurable outcomes. The ideal candidate combines deep strategic thinking with exceptional stakeholder management, communications acumen, and a passion for technology that builds trust and strengthens communities.

Key job responsibilities
Global Expansion of Community Features

• Lead the international rollout of Neighbors, Search Party, Watch Party, and Request for Assistance, beginning with the UK, Australia/New Zealand, Canada, and Germany.
• Drive alignment across Public Policy, PR, Legal, and local market teams to identify and remove barriers to launch, ensuring global consistency with minimal product changes.
• Build and execute go-to-market launch plans for each region, integrating PR, marketing, and community engagement to deliver scalable, high-impact rollouts.
• Partner closely with Product and Go-to-Market teams to translate local insights into clear business cases and prioritize only the most essential product adaptations.
• Develop reporting mechanisms to track adoption, sentiment, and engagement metrics across markets, using insights to inform continuous improvement.

International Communications Strategy

• Own the creation and execution of Ring’s international communications in partnership with the global PR organization.
• Develop frugal, creative, and high-impact campaigns that elevate Ring’s brand, accelerate household acquisition, and drive subscription attach and premium plan mix.
• Translate complex AI and safety innovations into simple, customer-friendly stories that reinforce Ring’s mission to make neighborhoods safer.
• Position Ring as a thought leader in community safety, AI, and connected living through earned media, strategic partnerships, and storytelling.
• Ensure tight integration between PR, marketing, and channel teams to maximize efficiency of spend and achieve outsized impact in every country.

Local Community Programs (as capacity allows)

• Build and scale local community initiatives that demonstrate Ring’s commitment to safety and neighborhood engagement.
• Partner with local authorities, community groups, and NGOs to deliver programs that inspire participation and trust.
• Translate local moments of community impact into newsworthy stories that strengthen Ring’s reputation and brand equity.

About the team
Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell to the DIY Ring Alarm system, Ring’s smart home security product line offers users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone – while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com.