Head Of Retail Area Gant Nordics

We are looking for a commercial, hands-on and inspiring Head of Retail Area to lead performance, people and execution across our store network.

This is a role for someone who loves retail reality. Someone who leads from the front, spends time on the shop floor, drives sales personally and builds high-performing teams that deliver results every day.

You will be responsible for securing profitable growth, strong brand execution and operational excellence in all stores within your area.

Key responsibilities

Commercial & Operational Performance

• Responsible for Retail/Outlet Store Managers to maintain and develop the commercial and operational performance of each store, maximizing sales and profitability.

• Set clear goals and expectations and ensure delivery through structured and frequent follow-up.

• Provide weekly analysis and KPI follow-up per store, including concrete action plans for stores falling behind targets.

• Analyze reports, identify gaps and opportunities, and translate them into business-driving activities.

• Identify sales patterns and trends and act proactively.

Leadership & People Development

• Lead, coach and develop Store Managers and their teams to build a strong performance culture.

• Spend significant time in stores and on the floor, role modelling sales leadership and customer experience.

• Recruit, hire, train and ensure performance management standards in collaboration with the Retail Director and HR.

• Own succession planning and talent development within the area.

• Identify development needs and implement actions together with Head of Retail and Experience & Training.

• Lead quarterly real-life trainings in all stores, ensuring managers and teams are confident in using Omni tools and delivering on KPIs.

• Drive customer service excellence through GANT Academy programs.

Omni Ownership & Change Leadership

• Own and drive omnichannel initiatives and ensure execution at store level.

• Act as the primary change leader for Omni in the area.

• Maintain deep knowledge of Omni systems (CRM, Endless Aisle, Click & Collect) and ensure teams are trained, confident and compliant.

• Secure that stores work seamlessly between physical and digital touchpoints.

Retail Operations

• Conduct and report regular store visits to ensure standards and targets are met.

• Secure optimal staffing levels and intervene when stores are under- or overstaffed.

• Coordinate timing of refits, refurbishments and new openings together with Retail Operations.

• 
  Strong retail knowledge, preferably within fashion

• Minimum 7 years of retail experience, with solid leadership responsibility

• Proven track record of driving sales and profitability

• A true people leader – motivating, engaging and coaching

• Highly structured with strong project and time management skills

• Comfortable working in a fast-paced environment and making decisions

• Professional level of English

• High school diploma required; college degree preferred

About GANT

GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion.