Head Sommelier

ROCCO FORTE HOTELS

THE CARLTON

Milan

Located in the vibrant heart of fashion district of Milan, The Carlton Hotel will have 70 rooms and suites, a restaurant, a wellness center and an exclusive rooftop bar with an amazing view of the city. Designed by Olga Polizzi in collaboration with Paolo Moschino and Philip Vergeylen, the interior will combine tradition and modernity, delivering an authentic Milanese experience. Situated in a prime location overlooking Via della Spiga, renowned for its luxury boutiques, and just a few steps from Via Montenapoleone, The Carlton Hotel is set to become the new landmark of the fashion district.

HEAD SOMMELIER

Main purpose:
The Head Sommelier is responsible for creating a suggesting to our Guest the perfect pairing for him/her to enhance the culinary experience. He/she is in charge of the beverage service of the restaurant.
Reports to: Restaurant Manager.

Main duties & responsibilities:

• Create a personalised interaction with the Guests and a tailor made culinary experience for each one of them, according to the company policies, procedures and standards;
• Responsible for the wine program, from sourcing exceptional bottles to designing a dynamic and engaging wine list that complements the culinary experience;
• Design and evolve the comprehensive wine list;
• Oversee all aspects of the Hotel prestigious wine cellar, ensuring optimal storage, inventory management and seamless service;
• Monitor wine movement, analyse sales trends and optimize our inventory for maximum efficiency;
• Create and maintain a professional relationship with Guests, Colleagues and with top wine producers ensuring access to the finest and exclusive labels;
• Develop and implement innovative upselling programs that not only enhance our revenue but also inspire our Team and Guests about the world of wine;
• Anticipate guests needs and handle Guest comments and complaints when needed;
• Develops special wine events;
• Assist the Restaurant Manager on monitoring stock levels and alignment to the department financial objectives;
• Responsible for the achievement of the economic targets of the restaurant with a deep knowledge of the restaurant offer and appropriate suggestions and recommendations to Guests;
• Handle administration tasks as required;
• Comply with H&S national rules and company instructions.

We offer:

• Fixed-term (1 year) contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required:

• Collaboration: Be able and willing to work as a team within the department and with other departments.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
• Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements:

• Professional experience, preferably in luxury hotel, in the same role;
• Fluent in Italian and English at a proficient level, a third language is preferred
• Professional Sommelier certification as AIS, FIS or WSET
• Extended Professional knowledge of Italian cuisine and Italian & International wines;
• Knowledge of F&B management software e.g. Symphony, FutureLog), and Microsoft Office package.
• Flexibility;
• Attention to detail;
• Valid HACCP certification.

Workplace: Via Senato 5, 20121 – Milan .

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

Contratto di lavoro: Tempo pieno, Tempo determinato

Retribuzione: €36.000,00 - €38.000,00 all'anno

Benefit:

• Buoni pasto

Disponibilità:

• Dal lunedì al venerdì
• Turni
• Weekend

Retribuzione supplementare:

• Quattordicesima
• Tredicesima

Esperienza:

• sommelier: 1 anno (Preferenziale)

Lingua:

• inglese (Preferenziale)