Help Desk Internship

Job Description

Join a winning culture where achievements are recognized & celebrated; this is Silgan Containers.

Help Desk Intern located in Oconomowoc, WI

This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position will trouble-shoot first-level tickets, track hardware and software inventory, assist departments with reports, and train Silgan staff on new and existing software.

What we offer:

• An opportunity to put into practice what you have learned in the classroom.
• An opportunity to work with the industry leader in a stable, reliable, and environmentally conscious company.
• Be part of a great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated.

You will love it here if:

• You are passionate about IT and possess a strong desire to help people.
• You like a variety of work.
• You are analytical and process oriented.

We need you to have:

• Currently pursuing a two or four-year degree in Information Technology or related field
• Ability to work part-time or full-time during the summer and a minimum of 15 hours/week during the school year, ideally starting in mid-May.
• The student is in good standing with the school.

Who We Are:

• Silgan Containers is the largest provider of metal food packaging in the United States.
• Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
• We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.