Help Desk Support Officer, Marine Parade

Job Description & Requirements

The Services required are set out as follows:

• Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices).
• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
• Install Configure and support Microsoft 365 software and Services. Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.

Job Type: Full-time

Pay: $2,500.00 - $2,800.00 per month