Hoarding Support Worker
Posted on April 27, 2026 by Canadian Mental Health Association
- Toronto, Canada
- N/A
- parttime, contract
Hoarding Support Worker – Employment Support Program (Part-time Contract)
The Role and Opportunity
The Canadian Mental Health Association is looking for a supportive Hoarding Support Worker (HSW) to assist vulnerable seniors with mental health challenges to de-clutter, sort and organize their homes into a safe living space. The HSW will work with the Extreme Cleaning and Hoarding Supports program and will be responsible for supporting clients to restore their living spaces to a safe and healthy condition through the removal of items in a sensitive manner, and always being mindful of the client’s needs.
Canadian Mental Health Association (CMHA) is the most established and extensive community mental health organization in Canada. We identify and respond to Canada’s most pressing mental health priorities. At the national level, we push for nationwide system and policy change. At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence. Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities. CMHA Toronto was, established in 1953. CMHA Toronto proudly provides services to over 10,000 clients per year, in 31 programs at 13 locations across the City of Toronto. Our services are delivered by a passionate and diverse team. Join us in providing high quality mental health and addictions services, advocating for a better mental health system, and providing education and mental health supports to clients across Toronto.
RESPONSIBILITIES
Reporting to the Program Manager of the Employment Services, the Hoarding Support Worker (HSW) will work under the supervision of the employment team in a collaborative manner. They will be required to participate in team meetings and provide regular updates to managers. The Hoarding Support Worker will assist seniors with mental health challenges and work with them in their homes to create clear and safe living spaces.
This will involve assisting clients with de-cluttering and organizing their homes as well providing follow up support as needed. The role will also involve instructing a team of cleaners on what duties need to be performed in the client’s homes. The role requires for a high level of confidentiality when dealing with client information as well as keeping accurate recording and documentation of notes. The HSW will also need to be comfortable accessing and liaising with community supports including Toronto Fire and By-Law officers.
SKILLS YOU BRING
CMHA Toronto’s ideal candidate will have a Diploma in Social Service Worker, Community Service Worker or related degree. Experience in community mental health would be considered an asset as well as understanding the needs of individuals living with mental health challenges. The candidate will bring a solution focused approach to work and the ability to manage crisis, excellent communicate skills. The candidate will also be required to have a valid Ontario Driver’s License, access to a vehicle and insurance coverage.
WHY CHOOSE CMHA TORONTO?
If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:
- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Work-life balance and flexibility – to ensure you have time for the things that matter to you
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference
- Help clients regain control of their living spaces
Hourly Rate: $30.19 + 4% vacation pay
CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.
CMHA Toronto is committed to our workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such we encourage applications from individuals who identify as Black, Indigenous, racialized, LGBTQ2S+, and/or those with lived or living experience of mental health and addictions challenges. If you are contacted for an interview, please advise prior to the interview if you require any accommodation.
To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.
Important Disclosure:
We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process.
This posting is for an existing vacancy.
CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.
Advertised until:
May 27, 2026
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