Hr Generalist
Posted on Jan. 9, 2026 by WTW
- Taguig, Philippines
- N/A
- Full Time
Description
Key Responsibilities
Employee Relations
- Serve as the primary advisor for employee concerns, grievances, and conflict resolution.
- Guide managers on performance management, disciplinary actions, and coaching.
- Conduct investigations into employee complaints and recommend appropriate actions.
- Develop and implement programs to enhance company culture, inclusion, and diversity.
- Analyze turnover trends and recommend mitigation strategies.
- Champion a high-performing culture by supporting development meetings and ongoing communication.
- Ensure compliance with Philippine labor laws, government policies, and internal HR policies.
- Regularly review and update HR policies and procedures to reflect legal and organizational changes.
- Monitor and report on compliance metrics, proactively addressing gaps and risks.
- Support audits and regulatory reporting requirements.
Performance Objectives
Excellence
Excellence
- Establish and analyze human capital data and HR program effectiveness, focusing on employee relations and compliance metrics.
- Review labor law, labor market, government policy and the structure of the economy affecting employee welfare and labor proceedings.
- Implement programs to develop behavioral skills and productivity, leveraging corporate and regional resources.
- Ensure consistent and effective application of Global HR processes and compliance standards taking into consideration local requirements.
- Support internal movement of colleagues (transfers, promotions, secondments) in compliance with policy.
- Partner with the business to design and deliver HR plans aligned with local business needs and labor market requirements.
- Lead initiatives to foster inclusion, diversity, and a respectful workplace.
- Serve as a trusted advisor to consultants, practice leaders, and business leaders on complex employee relations and compliance matters.
- Work with managers to outline appropriate counselling and disciplinary steps and to ensure proper actions are taken in cases of involuntary terminations.
- Ensure effective and timely communication of HR programs, policies, and compliance initiatives.
- Collaborate with business leaders to manage performance issues, provide guidance on effective coaching and counselling, and ensure proper documentation and process adherence.
- Act as local office champion for work/life issues; coordinate with managers on alternative work arrangements, lead best place to work initiatives – help local offices to pursue innovative and best practice approaches to work/life issues which also support business objectives.
- Ensure consistent and effective application of HR processes and programs.
- Work with leaders to identify and correct high-turnover situations.
- Ensure discussions with office leaders are managed effectively, based on mutual trust and mutually shared interests.
- Work with office leaders to champion the High Performing Culture – reinforce the objectives and expected outcomes of the process, ensure training of new hires, and facilitate all phases of communications and follow-up training as needed.
- Facilitate termination process as needed.
- Utilize HR analytics and reporting to help manage labor relations costs and compliance-related risks.
- Understand regional financial performance and incorporate insights into HR planning and compliance programs.
Qualifications
- College degree in Human Resources, Law, Business Administration, or related field.
- At least 3 years of relevant HR experience, with a focus on employee relations and compliance, preferably in professional or shared services industry.
- Working knowledge of Philippine employment law and regulatory requirements.
- Excellent written and verbal English communication skills.
- Experience using AI-driven HR platforms, analytics tools, or automation solutions is an advantage
- Excellent organizational skills and ability to manage competing priorities – evidence of project management competencies
- Experience in leading high-performing teams, and working across geographies
- Ability to work independently and function well in a team and matrix environment
- Excellent networking and client relationship development capabilities
- Willingness to work on EMEA or early NA shift
Advertised until:
Feb. 8, 2026
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