Hr Operations Intern
Posted on Feb. 4, 2026 by citizenM
- Voorschoten, Netherlands
- N/A
- Internship
Description
As our HR operations intern, you will be at the core of the employee experience, supporting key HR processes across the entire employee lifecycle. From onboarding to offboarding, you’ll help ensure smooth operations, accurate data, and a consistent people experience. Working closely with the HR Systems team, you will bridge people processes with technology. This internship is ideal for someone eager to understand how strong HR core operations and smart systems come together to support people in a global organization.
Key Responsibilities
- Support the new employee journey by drafting employment contracts and preparing all necessary onboarding documents.
- Keep our HR ecosystem (HiBob, Pinpoint, and Deputy) healthy by processing employee changes and ensuring data is 100% accurate.
- Be the go-to person for proof of employment and other official verification letters.
- Support a global project to update company documents following recent entity changes, ensuring our admin is organized and compliant across all platforms.
- Manage the employee referral program, tracking candidate progress, communicating with referrers, and drafting bonus letters.
- Monitor and track sick leave registrations, ensuring the right people have the right info at the right time.
- Oversee our anniversary program, making sure employees reaching their 5, 10, and 15-year milestones are celebrated.
- Perform regular checks on employee files to ensure we are always audit-ready.
- Host HR immersions for new employees.
- Jump into ad-hoc HR projects, from employee well-being initiatives to testing new HR tech innovations.
Qualifications / skills
- An organizational superhero
- Hospitality mindset and service orientation
- A great love for troubleshooting and problem solving
- Amazing eye for detail
- Tech-savvy & data-minded
- Fluent in Dutch & English, both spoken and written
- Currently enrolled in an HBO program
What's in it for you?
- Internship allowance
- Lunch is covered at our support office
- Travel costs covered
- Monthly personal improvement plan
- Exciting on-the-job training
- Access to Another Star learning and development programs
- Training schedule
- Another Star // citizenM experience nights for you (and friends and family)
Location / hours
- This position is available for 32–40 hours per week, Monday to Friday. The role is based at our Support Office in Voorschoten, with a planned move to our new office in Leiden in Q2. After completing your onboarding and immersion phase, you’ll have the flexibility to work from home part-time.
About citizenM
Advertised until:
March 6, 2026
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