Integrated Customer Experience Intern (Basel, 6 Months) (M/F/D)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

A healthier future. It’s what drives us to innovate.
To continuously advance science and ensure everyone
has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with
the people we love.
That’s what makes us Roche.

Business Excellence (BE) is the group that powers the strategic decision making across the product lifecycle and enables personalised customer engagement, using dynamic insights and advanced analytics.

BE is a part of Global Pharma Strategy (GPS) and our commitment spans across the product lifecycle. We consist of 6 teams: Integrated Experience & Operations (IXO), Commercial Marketing, Portfolio Solutions, Established Products, Program Management, and Commercialisation Strategy.

The RIPE program at the Roche global headquarters is a 6-month journey into gaining incredible knowledge, networking exposure, and practical corporate work experience to supplement your current education curriculum in school. Just like a mature fruit, we want you to be RIPE for whatever opportunities are ahead of you for your future career!

• Learn from Business Excellence teams and partners on how they contribute to our One Pharma Strategy Vision
• Focus on how to deliver an integrated customer experience to include both online and offline approaches
• Gain hands-on experience with key initiatives within the broad portfolio of business excellence
• Network across business teams to gain exposure on lifecycle development
• Support us in developing the Business Excellence RIPE internship program for 2026

• You are enrolled in your Bachelor studies at an accredited university or must have completed your BA studies at an accredited university within twelve months before the start of the internship
• You are receiving or have received your Bachelors degree in the field of business, life sciences or applied sciences
• You have a passion for delivering products or customer experiences in a clear, consistent and impactful manner
• You are able to work independently or in teams, make an impact, and prefer to work in a dynamic environment
• You are advanced in English (spoken and written) and easily connect with people having different backgrounds

Technical Criteria

Non-EU/EFTA citizens (m/f/d) must include a confirmation from the university with their application that they must complete a compulsory internship as part of their training. Furthermore, they have to be enrolled during the entire length of the internship.

Applications need to include a CV/Resume and reference letter and be submitted online by Jun1, 2025.

Interested? We are looking forward to your application!

The next step is yours, to apply online for this position visit Careers at Roche.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Basel is the headquarters of the Roche Group and one of its most important centres of pharmaceutical research. Over 10,700 employees from over 100 countries come together at our Basel/Kaiseraugst site, which is one of Roche`s largest sites. Read more.

Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.