Intern - Appropriate Payments

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

Program Duration

Our internship program runs approximately 40 hours per week, from June 1st through mid-August.

The Impact You Will Have

The Appropriate Payments team helps Blue Cross and Blue Shield of Minnesota make sure we pay healthcare claims accurately, fairly, and consistently. That means checking that what we pay matches our rules, industry standards, and what actually happened in a member’s care. As an intern, you’ll help us look for ways to prevent errors, improve how our systems work, and support projects that keep healthcare more affordable for our members.

Your Responsibilities

• Help research healthcare payment trends, review claim or coding patterns, and identify opportunities to improve payment accuracy.
• Assist with drafting or updating clear payment rules and preparing materials that help leaders understand new ideas.
• Help translate policy ideas into system updates by preparing documentation and supporting configuration processes.
• Participate in sprint meetings, help refine the team backlog, and contribute to simple tools or processes that improve team efficiency.
• Create clear, easy‑to‑understand written summaries, visuals, or presentations that explain project findings and recommendations.

Requirements

To be considered for this internship, candidates must meet the following minimum requirements:

• Must be enrolled in an educational program for the duration of the internship.

• Completed at least one year (2 semesters or credits equivalent) by the start of the internship.

• Undergraduate or Graduate student in a relevant field (healthcare, public health, business, data analytics, economics, computer science, public policy, etc.)

• Strong analytical and critical‑thinking skills, with ability to interpret ambiguous or complex information.
• Demonstrated project management or organizational skills.
• Proficiency with Microsoft Office and willingness to learn new analytical or product tools.
• Comfortable working collaboratively in a hybrid environment and engaging with cross‑functional teams.
• Initiative‑taker who asks questions, seeks clarity, and adapts quickly in a dynamic product setting.

• Professional demeanor, positive attitude, and a customer service orientation

• Willingness to take initiative and learn new concepts and technical skills

• Ability to work in a hybrid environment, including being on-site at least 2 days per week.

Preferred Skills

• Healthcare delivery, insurance, or reimbursement

• Product management, design, or evaluation

• Data analytics, medical coding, or systems thinking

• Interest in exploring how policy, coding, and system design shape payment accuracy and affordability.

Perks of Interning at Blue Cross

Real project impact

Dive into meaningful projects that matter. Your contributions will shape our success, and you’ll see the tangible results of your work.

Enterprise-wide network

Connect with individuals across the organization. Develop relationships, learn from diverse perspectives, and expand your professional network.

Continuous learning

Every day is a chance to learn. On-the-job experiences will sharpen your skills, accelerate your growth, and drive your career forward.

Additional benefits include

• Planned personal and professional development events

• On-site café with breakfast, lunch, and grab-and-go options

• Free parking

• Business-casual attire

• On-site fitness center

• Hybrid environment

Compensation and Benefits:

Pay Range: $22.50 - $23.50 - $24.50 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.