Internal Communications Officer

MISSION TO METRICS

The mission of The Ocean Cleanup is to develop and scale technologies to rid the world’s oceans of plastic.

To rid the world's oceans of plastic, we must effectively implement the strategy of The Ocean Cleanup, by ensuring our crew are informed, engaged, and inspired and understand how they can play a role in helping to achieve the mission. The Internal Communications Officer will ensure via well-chosen (internal) communications and interventions that internal stakeholders know and understand the organization's strategic direction, can distil their own work plan from this knowledge, and understand how behavior contributes to a value-based brand. In addition, craft compelling internal messages, manage key communication channels, and support engagement initiatives that reinforce our brand and culture.

TASKS

• Internal communications: bridge the information gap; ensure consistent, aligned internal messaging; develop and maintain structure(s) to inform crew on relevant developments (planning, organization, project progress, initiatives), while simultaneously preventing message overload.
• Content management: Manage content planning, development, and publication.
• Internal engagement: Increase and track engagement and energy across functions, and support the design and delivery of initiatives that promote employee engagement, recognition, and connection.
• Collaboration: Facilitate cross-team information sharing and collaboration, evaluating and renewing existing structures as needed.

KEY DELIVERABLES & OUTCOMES

• Effective internal communications through various channels, aligned with key stakeholders and business objectives, per the internal communications calendar.
• Planning and delivery of internal events, content, and feedback mechanisms.
• An informed, engaged, and inspired crew who understand the organizational strategy and know how to contribute to it.

KEY RESPONSIBILITIES

• Translate business and communications objectives into the right roadmap for effective internal communications.
• Partner with departments and leadership to ensure effective, consistent, and aligned internal messaging.
• Write and deliver clear, engaging communications across various formats, such as newsletters, intranet content, leadership announcements, and organizational updates.
• Prepare and run internal events such as All Hands meetings, townhalls, and culture-building activities.
• Support the design and delivery of initiatives that promote employee engagement, recognition, connection, and advocacy.
• Track communication metrics (open rates, engagement scores, etc.) and facilitate feedback mechanisms like pulse surveys, engagement surveys, and All Hands.
• Support the employee experience based on feedback and ensure policies and practices reflect the needs of the crew.
• Collect and share employee stories, successes, and feedback that help foster a positive internal culture.
• Manage internal communications platforms (e.g., intranet, Teams, newsletters, digital/physical signage).
• Evaluate and improve communication tools and processes to maximize reach and effectiveness.
• Analyze data to identify communication gaps or opportunities and recommend improvements.

PROFESSIONAL QUALIFICATIONS

“Even if you don’t meet every professional qualification listed, we strongly encourage you to apply if you believe you have the right skills, experience, and motivation to contribute to our mission. We recognize that talent and potential come in many forms, and we value diverse perspectives and unconventional career paths. If you’re passionate about the work we do and confident in your ability to make an impact, don’t hesitate to submit your application—we’d love to hear from you”

• Bachelor's degree in Communications, Business Administration, or similar.
• At least 4-6 years' experience in Internal Communication/Engagement in high-pressure environments, with a proven track record in managing multiple and complex workflows simultaneously, delivering when it counts.
• Able to set and manage priorities.
• Strong stakeholder management, organizational, and planning skills.
• Excellent communication and interpersonal skills.
• Understanding the importance of behavior in brand management.
• Experience with SharePoint and MS Office.
• Fluent in English.

PERSONAL QUALIFICATIONS / MINDSET

• Thrives and delivers in a fast-paced and highly challenging environment.
• You work in a pragmatic way with high accuracy.
• You have excellent communication skills.
• Positive attitude (especially when the going gets tough).
• Team player, diplomatic, trustworthy, clear moral compass.
• Meticulous, detail-oriented, structured, flexible.
• You are results-driven and self-motivated, even when faced with adversity and setbacks.
• You feel comfortable working in a multidisciplinary, international team.
• Above all, you have an intrinsic motivation to work on our ambitious and meaningful goal.

ADDITIONAL DETAILS

• Starting date - Asap
• Location – Rotterdam, the Netherlands.
• Please note: because we are a non-profit, our salaries reflect that of an organization fully reliant on donations rather than that of a commercial entity. Conducting a pre-employment check may be part of this recruitment process. At The Ocean Cleanup, we believe we are stronger together, while harnessing the uniqueness each individual brings. That is why we take a fair, equal opportunity, and transparent approach to hiring and welcome special needs requests.