WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be a part of growing Singapore’s SME landscape. As an EmB Acquisition Intern, you’ll gain invaluable insights into the world of SME banking, contributing to strategies that help businesses thrive. You’ll have the opportunity to analyze processes, gather customer feedback, and propose innovative solutions to enhance our acquisition efforts.

How you succeed

To excel in this role, you’ll need to be analytical, proactive, and possess a strong curiosity about the SME market. You’ll thrive in a collaborative environment, be eager to learn from experienced sales professionals, and demonstrate a commitment to identifying opportunities for improvement. Your strong communication skills and attention to detail will be crucial in delivering impactful recommendations.

What you do

Your responsibilities will include:

• Sales Process Immersion: Participate in sales training alongside new hires and refresher briefings, gaining foundational knowledge of corporate banking sales skills.

• Customer Interaction & Observation: Join experienced Business Development Managers (BDMs) on customer visits and calls, observing their interactions and learning best practices.

• Process & Report Analysis: Review existing reports and processes, identifying opportunities to “Simplify,” “Eliminate,” and improve effectiveness.

• Customer Feedback & Insights: Participate in or conduct interviews with existing clients post-campaigns, gathering valuable insights on their experiences and expectations.

• Market Research & Evaluation: Evaluate loan broker engagements, assess application quality, and perform mystery shopping to measure service turnaround times.

• Sustainability Support: Evaluate new customers for potential cross-sell opportunities related to sustainability initiatives (SMEEA, SLL, WEF).

Who you work with

The EmB Acquisition team within Emerging Business is dedicated to expanding our SME customer base and delivering exceptional service. You’ll work alongside experienced sales professionals, analysts, and marketing specialists in a dynamic and collaborative environment.

Who you are

• Open to learning and feedback

• Currently pursuing an undergraduate or postgraduate degree.

• Proficient in Microsoft Excel.

• Ability to analyze reports and offer insightful recommendations.

• Strong interest in SME banking and business development.

Learning Objectives

This internship will provide you with:

• A comprehensive understanding of SME banking customers and offerings through diverse projects.

• The ability to analyze existing reports and processes, identifying opportunities for simplification and improvement.

• Practical experience in gathering customer feedback and translating insights into actionable recommendations.

• Exposure to sustainability initiatives and cross-selling opportunities within the SME sector.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.