WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Help shape the future of customer experiences at OCBC. As a Spatial Design Intern within the GCX Project Office, you’ll dive into the world of human-centered design and contribute to creating innovative spaces that delight our customers. You’ll gain hands-on experience, develop valuable skills, and be part of a team dedicated to growing the next generation of CX professionals.

How you succeed

Embrace a learning mindset and actively seek opportunities to apply design thinking principles. You’ll work collaboratively with the team to understand customer needs and translate those insights into tangible designs. Success means being proactive, detail-oriented, and eager to contribute to all stages of the design process – from research to prototyping.

What you do

You’ll be involved in a variety of exciting tasks, including:

• Supporting UX research and design activities.

• Assisting with customer journey mapping and prototyping.

• Contributing to the planning and execution of customer labs and testing sessions.

• Exploring spatial design concepts to enhance the customer experience.

• Supporting content creation related to design projects.

• Contributing to ad-hoc projects as needed.

Who you are

• Currently pursuing a Polytechnic Diploma in UI/UX Design, Product Design, Experiential Design, Spatial Design/Interior Design, or a related field.

• A strong interest in understanding customer needs and translating them into design solutions.

• Detail-oriented with a passion for creating engaging and intuitive experiences.

• A team player with excellent communication skills.

• Proficient in design tools and methodologies is a plus.

Learning Objectives

This internship will provide you with:

• Practical experience with UX methodologies and human-centered design thinking.

• A deeper understanding of end-to-end customer journeys.

• Hands-on skill development in journey mapping, prototyping, and wireframing.

• Opportunities to contribute to real-world projects and impact the customer experience at OCBC.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.