It Co-Op Internship (Contract, Ft, Day - Lyn, On)

3rd / 4th year Undergraduate Student in Computer Science.

Able to work onsite 5-day (Mon-Fri) at Lyn facility (see job description for exact location).

Have reliable transportation to get to work on time.

Experienced at providing support with Hardware/Software application.

Experience with First Level Support and trouble shooting laptops/cellphones and printers.

Familiar at setting up new laptops, desktops, printers, tablets, cellphone, etc.

Familiar with performing hardware and software installations, configurations and maintenance.

Have some experience at performing administrative tasks (e.g., user administration).

Proficient in Microsoft Excel.

Understanding of Active Directory and Azure Active Directory.

Experience working with clients remotely over Teams/phone/computers (nice-to-have).

If your answer is “yes” to all those questions, then we want to speak with YOU!!

Who are we?

Burnbrae Farms is a sixth-generation Canadian family-owned company that is operated today by the 4th generation of the Hudson family. We are proud to be one of Canada's leading egg processors with farms, grading stations and processing operations across the country.

Today, Burnbrae has grown into the leading egg processor in Canada, with an attractive consumer brand and value-added products that include Egg Creations! Simple Egg Whites, EGG Bakes!, EGG Bites! and EGGS2go!. We partner with 400 local egg farmers across the country and we operate in five provinces; including British Columbia, Alberta, Manitoba, Quebec and Ontario with 6 farms, 2 distribution centres, 8 grading stations, 3 processing plants grading, boiling, cooking and shipping eggs across Canada. With a bright future and ambitious plans, the company continues to grow nation-wide and currently employs over 1700 passionate, dedicated employees.

IT Co-op Internship (Contract, FT, Day)

Term: Permanent

Location: Onsite

Number of Hire(s): 1

Term: June 2025 – Dec 2025 (6-month)

Reports To: IT Manager

Hourly: $21ph

Shift: Day, Mon-Fri, 8:30am-5pm

Weekends: Occasionally

On-Call: Yes

Address: 3356 County Rd. 27, Lyn, ON K0E 1M0

Overview

Burnbrae Farms Limited, a leading egg producer and processor with operations across Canada has an immediate requirement for an IT Co-op Student. As an active member of the IT team, you will be playing a crucial role in supporting several software applications as well as providing assistance to users. You will be required to work with end-users collaboratively during implementation of new systems and technologies.

This position is located in Lyn, Ontario and requires some after-hours support and travelling to remote sites under the supervision of a senior department member. This position offers a unique opportunity with Burnbrae Farms IT department. We are looking for an individual that is driven, self motivating, and available to work on-site 5 days a week.

DUTIES AND RESPONSIBILITIES:

· Provide End-user with Hardware/Software application support in person/remotely

o Resolve day-to-day IT issues through IT ticketing system.

o Manage, classify, and assign IT tickets and escalate to appropriate IT staff.

o Set up new laptops, desktops, printers, tablets, cellphone, etc. for new hires/staff and provide primary “New-Hire” orientation of information systems.

o Perform hardware and software installations, configurations and maintenance.

o Analyze and resolve technical issues with laptops, desktops, printers, tablets, cellphones, and other IT digital assets.

· Perform administrative tasks

o User administration

o Security Access Card administration

o Company cellphones administration

o Systems Health checks

· Knowledge Base Documentation

o Contribute and maintain technical KB articles to ensure custom modifications, and procedures involved with the maintenance of endpoint equipment is properly documented

o Create, review, and contribute to the end user knowledge base articles to ensure frequently asked questions are properly documented

TECHNICAL SKILLS:

· Proficient in Microsoft Excel.

· Understanding of Active Directory and Azure Active Directory.

· Exposure to Microsoft Intune as a software deployment tool.

· Exposure to Access control systems.

· Knowing French language is an asset.

· Knowledge of Multi-factor authentication is an asset.

· Knowledge of ClearPass is an asset.

· Experience working with clients remotely over Teams/phone/computers is an asset.

· Experience with First Level Support and trouble shooting laptops/cellphones and printers is an asset.

PERSONAL/ORGANIZATIONAL SKILLS:

· Driven, willing to learn, and take on new responsibilities.

· High attention to details.

· Able to work alone and in a team.

· Good communicator, both verbal and written.

· Excellent customer service, and having diplomacy.

· Punctuality, meeting deadlines, and ability to work under pressure.

· Self-learner.

EDUCATION REQUIREMENTS:

· Undergraduate Student in Computer Science, Computer Engineering, or a related subject that are in their 3rd to 4th year of study.

**Burnbrae Farms welcomes and encourages applications from all qualified candidates, including those with disabilities. Accommodations are available upon request for candidates taking part in the selection process. Should you require accommodation during any part of the selection process please let the recruiter know.

Job Types: Full-time, Internship / Co-op
Contract length: 6 months

Pay: $21.00 per hour

Additional pay:

• Overtime pay

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• 3rd / 4th year Undergraduate Student in Computer Science? Yes or No?
• Able to work onsite 5-day (Mon-Fri) at Lyn facility (see job description for exact location)? Yes or No?
• Have reliable transportation to get to work on time? Yes or No?
• Experienced at providing support with Hardware/Software application? Yes or No?
• Experience with First Level Support and trouble shooting laptops/cellphones and printers? Yes or No?
• Familiar at setting up new laptops, desktops, printers, tablets, cellphone, etc.? Yes or No?
• Familiar with performing hardware and software installations, configurations and maintenance? Yes or No?
• Have some experience at performing administrative tasks (e.g., user administration)? Yes or No?
• Proficient in Microsoft Excel? Yes or No?
• Understanding of Active Directory and Azure Active Directory? Yes or No?
• Experience working with clients remotely over Teams/phone/computers (nice-to-have)? Yes or No?

Work Location: In person