It Intern - 6 Months

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a member of our End User Compute team, you will work with dedicated professionals to ensure our staff maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role:

• Participate and contribute on all team activities such as patching, daily checks and system rollouts.

• Provide technical assistance and support related to end-user technology within the organization.

• Work closely with regional colleagues as part of a collaborative support group.

• Hardware support – Setting up, configuring, and troubleshooting desktops, laptops, and peripherals

• Software support – Installing, updating, and resolving issues with applications and operating systems

• User assistance – Responding to helpdesk tickets and resolving end-user technical issues

• Asset management – Tracking and maintaining IT equipment inventory

• Network basics – Supporting connectivity issues (Wi-Fi, VPN, printers)

About You:

• Recent graduate of Computer Science or related field

• Experience with some of the following technologies: Windows, Azure, VDI, Printer Support, Vmware systems, macOS, experience with an entrprise ticketing system.

• You have strong communication skills

• You have a customer oriented mindset
  

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.