It Project Manager / Product Owner - Sales, Marketing, Service

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.

The IT Project Manager/Product Owner is responsible for defining product functional and technical design, prioritizing the backlog in cooperation with the Business Product Manager, and ensuring the successful delivery of technology-driven solutions. This role bridges product strategy and technical execution, working closely with Digital Engineering teams, Digital and Methods, Digital and Business Product Lead to deliver high-quality digital products that align with business goals. Additionally, she/he oversees the planning, execution, and delivery of assigned ICT projects to ensure timely completion, budget adherence, and alignment with organizational goals and technical requirements.

Key Responsibilities:

• Define and clearly communicate product vision, roadmap, and priorities to Engineering, Design and Methods teams;
• Together with the Business Product Manager, manage the product backlog or with the Business Project Manager the projects execution;
• Coordinate with the assigned engineering team (external, internal, or mixed) to deliver features that meet customer and business needs;
• Acts as an interface between the Product Manager and the Engineering team (external, internal, or mixed);
• Validate delivered work to ensure acceptance criteria and quality standards;
• Track tech performance metrics and KPIs and monitor digital product/project progress, identify issues, and implement corrective actions;
• Identify opportunities for process improvement and innovation;
• Define the technical skills required for product/project development, plan capacity and coordinate with the Digital Engineering team for resource allocation;
• Develop documentation such as charters, scopes, risk assessments and status reports;
• Participate in the selection of vendors and management of contracts;
• Define the product/project budget and monitor its costs.

Qualifications:

• University degree in Computer Science, Computer Engineering, Information Systems, or similar field;
• 3 to 5+ years of experience managing IT products/projects for sales, marketing, service sector with good knowledge of related sales, marketing, service business processes;
• Experience on CRM IT solutions implementation, customization and configuration (Microsoft Dynamics, SAP CRM, etc), with specific modules related to after sales/service management, sales and marketing processes;
• Proficiency with project/product management methodologies (Waterfall, Agile, Hybrid);
• Experience using project management tools (e.g., MS Project/Planner, Jira, Azure DevOps, or similar)
• Experience using diagram/visualization tools (e.g. Miro, Figma or similar)
• Strong communication, stakeholder management, and organizational skills
• Proven ability to manage multiple projects/Digital Products concurrently
• Strong risk management, problem-solving, and decision-making abilities
• Fluent English
• Availability to travel, if required (up to 25%)

Personal skills:

• Highly organized and detail-oriented
• Strong leadership and team-coordination abilities
• Adaptable and comfortable working in dynamic and international environments
• Analytical thinker with a proactive approach

Location: Fabriano (AN) or Milan

We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.