Key Account Manager Shtg

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Here at Sobi, our mission and culture get us excited to come to work every day, but here are a few more reasons to join our team:

• Competitive compensation for your work
• Emphasis on work/life balance
• Collaborative and team-oriented environment
• Opportunities for professional growth
• Diversity and Inclusion
• Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

The Key Account Manager (KAM) is accountable for maximizing sales of Sobi’s sHTG brands in the assigned territory, ensuring optimal implementation of the sHTG commercial strategy.

The successful candidate will develop, implement, and adjust account‑ and brand‑specific plans based on strong customer insights. They will build and manage impactful relationships with key stakeholders, initiate and lead customer‑facing activities, and deliver high‑quality, compliant interactions in alignment with Sobi’s mission, values, and behaviors.

Deliver Sales Targets & Territory Performance

• Develop and execute robust account plans to secure and exceed territory sales targets.
• Continuously adjust plans based on customer insights, adoption ladder, competition, and market dynamics.
• Analyze sales performance, activity metrics, and spending to ensure efficient, high‑impact territory management.
• Contribute to accurate forecasting by providing timely, data‑based insights to the NSM.

Market Knowledge & Opportunity Identification

• Acquire in‑depth understanding of the therapeutic landscape, clinical stakeholders, treatment pathways, payer dynamics, and competition.
• Routinely gather and interpret insights from customer interactions, Veeva usage, and available market data.
• Identify, evaluate, and prioritize business opportunities; collaborate with the cross‑functional team to decide on optimal tactics.
• Share market insights proactively with NSM, marketing, medical and PACE.

Account Planning & Cross‑Functional Execution

• Lead account plan development and execution, ensuring alignment across Sales (Therapeutic Specialists), Medical (MSLs), PACE, Marketing, and Commercial Excellence.
• Participate in account reviews, highlighting growth barriers, opportunities, and support needs.
• Coordinate omnichannel initiatives and maintain coherent and compliant customer journeys.
• Ensure “one Sobi” presence through structured cross‑functional alignment.

Customer Engagement & Relationship Management

• Build and maintain strong relationships with key opinion leaders, clinical specialists, pharmacists, and other stakeholders.
• Initiate and execute impactful customer activities (educational events, scientific engagements, collaborative projects).
• Ensure all customer interactions bring value, strengthen partnership, and support patient outcomes.
• Share best practices with peers and contribute to building a high‑performing sHTG field culture

.Compliance & Sobi Behaviors

• Conduct all promotional and non‑promotional interactions in full compliance with local regulations, industry codes, and Sobi policies.
• Ensure all face‑to‑face activities embody Sobi’s values and behaviors.
• Complete all required training and apply learnings consistently in daily practice

• Proven experience in Specialty Care pharmaceutical sales.
• Strong customer‑facing skills, with demonstrated success in account management.
• Strong business acumen and analytical ability to translate data into actions.
• Strong communication, collaboration, and influencing abilities.
• Good command of English
• University degree in Life Sciences, Business, or related field strongly preferred.
• Valid driver’s license and ability to travel extensively within territory
• 30% travel time

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,900 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.