Lead Dental Receptionist

Job Overview
We are seeking a dedicated, experienced and organized Lead Dental Receptionist to join our dental clinics at The Upper Beaches and North York. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong communication skills, and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

• Greet patients warmly as they arrive at the office and assist them with check-in procedures.
• Schedule and confirm appointments using PARADIGM and electronic medical records systems.
• Manage incoming calls through multi-line phone systems, addressing inquiries and directing calls as necessary.
• Maintain accurate patient records and ensure all medical terminology is correctly documented.
• Process patient payments and handle insurance claims efficiently.
• Assist with administrative tasks such as filing, data entry, and maintaining office organization.
• Collaborate with dental staff and dentists to ensure smooth operations within the office.
• Stay updated on dental office protocols and procedures to provide accurate information to patients.

Skills

• Proficiency in PARADIGM software is preferred.
• Strong understanding of dental and medical terminology related to dental practices.
• Previous experience as a dental receptionist or in a dental office setting is highly desirable.
• Familiarity with electronic medical records systems and general office experience is essential.
• Excellent verbal and written communication skills to interact effectively with patients and staff.
• Ability to manage front desk operations while multitasking in a busy environment.
• Experience with administrative duties, including scheduling, filing, and handling correspondence. If you are passionate about providing excellent patient care and have the required skills, we encourage you to apply for this rewarding position as a Dental Receptionist in our practice.

Job Type: Permanent

Pay: $23.00-$27.00 per hour

Benefits:

• Dental care
• On-site parking

Work Location: In person