Legal Receptionist/Administrative Assistant

Receptionist / Office Assistant

We are a downtown law firm specializing in foreclosures, real estate and wills and estates. We have a very busy practice. Our receptionist is responsible for handling all incoming phone calls and directing them to the appropriate people to take those calls. You would also be responsible for all incoming and outgoing mail, couriers and printing off courier receipts and recording them in Esi-Law for files. All documentation and money received is recorded by the receptionist, distributed and signed for as received by team members. This position also opens all new files, prints file materials and is responsible for obtaining land titles documents and property tax information from various municipalities and distributing those files to the relevant paralegal.

As the first point of contact for our office, this candidate must be positive, outgoing and be able to recognize usual clients' voices and prioritize who must receive immediate attention. This candidate will need to learn to obtain from callers, necessary information to take detailed messages. The ability to be pleasant, but not getting stuck on the phone unnecessarily, in dealing with difficult borrowers is a necessity. You must be invested in finding solutions when problems arise. Excellent communication skills and speech is required. Experience working in a law firm in a similar position would be greatly helpful.

Experience with Alberta's Land Titles system, SPIN is required, as is experience with Word Perfect. Handling multiple phone lines and tasks is also required. The ability to organize your day so that all calls are answered, files opened and materials distributed is essential.

We are a small office full of great, amazing people who work very hard at their jobs. You have to be able to have a sense of humor and a little bit of a thick skin to be able to handle borrowers and foreclosed debtors. Everyone is invested in the success of this desk and you will have dealings with all of us. We have a zero tolerance policy to any office drama. We are looking for someone who wants to learn from others and work really well in a team environment.

There is training available and then others in the office who are available to assist once formal training has expired.

There would be a 3 month probation period. We provide a full benefits package and $100.00 a month towards transportation costs when the probation period expires. From time to time, bonus's are paid, based upon years of service and experience.

IF YOU ARE a Foreign lawyer looking to take your accreditation in Canada, please DO NOT apply for this position. We are looking for someone long term and you would NOT have the experience we are seeking.

You would be required to sign a yearly confidentiality agreement and pass a criminal records check upon accepting a position in the office.

We will be contacting those we are interested in meeting with directly.

Job Types: Full-time, Permanent

Pay: $21.00-$25.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• RRSP match

Education:

• Secondary School (preferred)

Experience:

• reception: 3 years (required)
• legal assistant: 2 years (preferred)

Work Location: In person