Medical Receptionist/Administrator

Leixlip family Practice is currently seeking experienced & enthusiastic applicants for the role of Medical Receptionist/Administrator on a part-time basis

This exciting role provides support to the Practice Doctors and Nurses along with providing excellent care & exemplary customer service to our patients. Socrates experience is desirable but not essential.

You must have minimum 1 -2 years’ experience as a Medical Receptionist or Administrator, preferably in a GP Practice. Full training will be provided upon commencement. Applicants not meeting this criteria will be rejected.

Key responsibilities of the Medical Receptionist include but are not limited to:

• General admin duties including scanning, photocopying, typing and filing
• Registering new patients & creating charts
• Telephone, email and face to face communication with patients
• Booking and confirming patient appointments by phone or email
• Liaising with doctor re patient queries by phone or email on a daily basis
• Managing doctor’s schedule as appropriate
• Processing patient medical records
• Keeping reception and waiting area clean, neat and tidy and restocking of clinical rooms
• Providing reception cover for daily breaks/annual leave as required,
• Faxing/emailing results to GP’s/clinics
• Supporting with administrative tasks
• Invoicing patients and reconciling accounts
• Point of contact with HSE& third party suppliers
• HSE/GMS & other State Contract claiming
• Managing & maintaining confidential patient information
• Providing administrative support to GP's
• Schedule appointments for CDM clinic
• Taking payments and end of day cash reconciliation
• Completion of forms

Requirements:

• Minimum of 1-2 years experience working in a similar role
• Ability to work under pressure & multitask in a busy working environment , as you will be required to perform numerous tasks at once
• Excellent written/verbal communication & interpersonal skills to relay information correctly
• Organizational skill: this is essential. To be able to collect, sort, and arrange documents accordingly, and to keep them safe and accessible only to authorized persons
• Exceptional telephone manner & customer service skills
• Punctual & reliable
• IT proficient - familiar with MS suite including Excel/Word.
• Be empathic and mindful of each individual patient case and show compassion at all times
• An eagerness to learn new tasks and develop new skills
• Ability to work in a team environment and also use initiative
• Comprehension of email etiquette & GDPR regulations
• Fluent spoken & written English
• Team player who is flexible and supportive

Desirable criteria

• Socrates practice management software experience is desirable but not essential
• Knowledge of medical terminology

Favourable salary commensurate with experience.

Please email your CV with cover letter, name and contact detail of 2 referees to contact@leixlipfamilypractice.ie

Please apply only if you have name and contact details of 2 referees.

CLOSING DATE TO APPLY: 20/05/2025

Job Types: Part-time

Salary: From €13.50- €16.00 per hour depending on experience

Expected hours: 18 hours per week

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Overtime pay

Experience:

• medical secretary: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person

Application deadline: 20/05/2025
Expected start date: 03/06/2025

Job Types: part time

Ability to commute/relocate:

• Leixlip, CO. Kildare: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many years medical secretary experience do you have?
• Do you have any experience using Socrates?
• If successful, what is your notice period?
• Have you provided contact details of 2 referees and cove rletter

Work Location: In person

Job Type: Part-time

Pay: €13.50-€16.00 per hour

Expected hours: 18 per week

Additional pay:

• Overtime pay

Benefits:

• Flexitime

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Leixlip, CO. Kildare: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Medical receptionist/adminstrator: 1 year (preferred)

Location:

• Leixlip, CO. Kildare (preferred)

Work Location: In person

Application deadline: 20/05/2025
Reference ID: Med 02/25
Expected start date: 03/06/2025