Medical Receptionist/Administrator

Medical Administrator – Help Us Take Our Business to the Next Level
Locations: Banyo & Spring Hill Playhouses
Hours: Part-time

About Us:
Neurodiverse Playhouse is a leading provider of play-based, evidence-informed programs for neurodivergent children. We’re on a mission to empower children, support families, and deliver exceptional allied health services. We’re looking for a highly organised, proactive, and personable Medical Administrator to be the face of our business and help us scale to the next level.

The Role:
As our Medical Administrator, you will be at the heart of our operations, ensuring smooth and efficient management across all aspects of our business. Your key responsibilities will include:

• Scheduling and managing appointments efficiently across multiple locations.
• Processing payments and managing invoices accurately.
• Liaising with plan managers, private health insurers, Medicare, and NDIS.
• Understanding and managing service agreements with families and clients.
• Supporting allied health staff with administrative needs.
• Being the friendly, professional first point of contact for families, clinicians, and external partners.
• Supporting the Director to achieve targets
• Maintaining organised systems and contributing to process improvements as we grow.

About You:

• Experienced in allied health administration or medical administration.
• Strong understanding of private billing, private health insurance, Medicare, and NDIS processes.
• Familiarity with service agreements and allied health practice requirements.
• Highly organised, proactive, and able to multitask in a fast-paced environment.
• Excellent communication skills and a professional, approachable manner.
• Passionate about providing exceptional client service and supporting a growing, dynamic team.

Why Join Us:

• Be an integral part of a growing, innovative business.
• Work alongside a collaborative, multidisciplinary team of allied health professionals.
• Play a key role in shaping processes and helping the business thrive.
• Flexible working arrangements and a supportive work environment.

Ready to Make an Impact?
If you’re organised, proactive, and thrive in a fast-paced allied health environment, we’d love to hear from you. Send your CV and a brief cover letter telling us why you’re the perfect fit for this role.

Job Type: Part-time

Pay: $24.95 – $35.00 per hour

Expected hours: 8 – 24 per week

Work Location: In person