Ndis Support Coordinator

Vitality Support Services is a leading provider of in-home lifestyle and social support services in Australia. We are currently seeking NDIS Support Coordinator residing in the Melbourne Metropolitan area.

About Vitality Support Services (VSS)

Vitality Support Services is a NDIS registered disability provider. We deliver a wide range of services and provide complex support across the Disability sector in a range of settings including home care, residential, SIL Accommodation.

Vitality Support Services is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The Vitality Support Services team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values:

• Inclusivity
• Motivating
• Positivity
• Equality
• Responsible
• Integrity
• Accountability
• Liberty (Listen to your needs, Support your freedom of speech and Act)

Benefits & culture

Vitality Support Services is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As a Vitality Support Services employee, benefits you’ll be able to take advantage of include:

• Access to your pay as you earn it via our financial wellbeing partner
• Flexible work options
• Monthly & Annual Recognition & Reward for Employee of the Month
• Service Recognition & Reward Program
• Career development opportunities including secondments and Job-Ride-A-Long program
• What We Offer :
• Training and professional development opportunities, including free access to online learning tools and programs.
• A friendly, flexible, and supportive work environment.
• Access to our complimentary Employee Assistance Program.

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

About the opportunity

We’re currently recruiting for 2 full time NDIS Support Coordinator's to join our team located at our head office in Thomastown. Both roles will be on a 12 month fixed term contract.

Reporting to our Manager of Support Coordination Operations, you’ll be responsible for assisting Participants with complex needs to build personal capacity to make decisions and choices about the implementation of all supports in their NDIS plan, and focus on addressing barriers and reducing complexity in the support environment, whilst also assisting Participants by ensuring they are on track to achieve their goals as articulated in their NDIS plan or Care Plans.

A day in the life as a NDIS Support Coordinator with Vitality Support Services , may see you supporting our Participants with:

• Support Coordination to assist in implementing their NDIS plan.
• Coordinate services in Participants’ NDIS plans including the management of complex multi-disciplinary teams.
• Provide advice and consultation with Participants, their families, and other stakeholders in response to complex and challenging situations.
• Develop action plans following consultation with Participants, their families, and other stakeholders to resolve barriers arising from complexity.
• Liaise and collaborate with key stakeholders to establish mutual goals of coordinating service delivery for Participants.

About you

As a calm, resilient and compassionate NDIS Support Coordinator, you’ll have greater than 1 years’ experience with providing quality care services, implementing NDIS plans and building rapport with Participants in an outcome driven position in the Disability, Youth Welfare, Child Protection and/or community services sector.

Ideally, you’ll have:

• Relevant tertiary qualifications in an industry related discipline.
• Comprehensive understanding of the NDIS and Disability Act.
• Well-developed interpersonal, negotiation and complaints resolution skills.
• Strong networking and relationship management skills.
• Sound understanding of SDA/SIL.

Qualifications required:

• NDIS Worker Screening Clearance
• Working with Children Check (Employee type)
• Valid Victorian Driver’s Licence

To APPLY

If this sounds like the ideal role for you and you have the skills and experience we’re looking for, we’d love to hear from you. So, don’t delay, apply today. For further information, please email

Position Overview :

Ideal candidates will have experience in case management within community services such as disability, mental health, Psychosocial Disability and Neuro-developmental, along with a solid knowledge of the NDIS and local services.

The position is based in Melbourne and requires travel to various locations within the region. A valid driver's license is essential.

We offer flexible work hours to accommodate your lifestyle, coupled with training and career support. As a representative of the Vitality Support Services brand, you can take pride in being part of a strong, supportive team that advocates for the rights of our clients.

Qualifications :

• Ability to meet Selection Criteria as specified in the Position Description.
• Current Federal Police Check.
• Employee Working with Children Check.
• NDIS Worker Screening Clearance check.
• Driver's license.

For more details about the role, including the Selection Criteria, please reach out to VSS (Vitality Support Services)– at email hr@vssconnect.com.au

Job Types: Full-time, Part-time, Permanent, Subcontract, Casual

Pay: $60,496.82 – $101,410.57 per year

Expected hours: 30 per week

Benefits:

• Professional development assistance
• Work from home

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday
• Shift work
• Weekend availability

Supplementary Pay:

• Commission
• Performance bonus

Licence/Certification:

• Working with Children Check (Required)
• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Thomastown, VIC 3074

Expected Start Date: 12/01/2025