Night Porter - Receptionist

YellowSquare is looking for a Night Porter - Receptionist

YellowSquare is looking for a reliable, professional, and proactive Night Porter - Receptionist for our Rome hostel. This role is the heartbeat of our nights: you’ll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel’s safety.

What you’ll do:

• Dealing with bookings and managing the front desk during the night shift;
• Completing smooth Check-in and Check-out procedures;
• Preparing bills, taking payments, and ensuring financial accuracy;
• Patrol and secure hallways, common areas, and entrances to maintain a safe environment;
• Handling guest complaints or technical problems with a problem-solving mindset;
• Acting as the first point of contact for any emergencies during the night.

What you’ll bring:

• At least 2 years of experience in a similar role (hospitality or front desk);
• Excellence in customer service: you know how to make a guest feel at home;
• Ability to stay calm and professional in a fast-paced or unexpected situation;
• High proficiency in spoken and written English (any other language is a big plus!);
• Flexibility with night shifts and working hours;
• A true team spirit and the ability to collaborate across departments.

What we offer:

• Competitive salary based on the CCNL Alberghi (3rd Level), pro-rated to the part-time hours;
• Initial 3-month fixed-term contract with a view to long-term;
• Part-time contract (16 hours per week);
• Paid vacations and access to the company canteen;
• Incentives Plan and Referral program;
• Employee discounts across our locations;
• A young, dynamic, and international work environment;
• Great support for candidates coming from abroad;
• Real opportunities for learning and career growth.

Apply today and join the YellowSquare Rome team!

Contratto di lavoro: Part-time, Tempo determinato
Durata contratto: 3 mesi

Benefit:

• Bevande gratis
• Mensa aziendale
• Sconti sui prodotti o servizi dell'azienda
• Snack gratis

Domande di preselezione:

• What’s the earliest date you’d be able to join our team?
• Do you prefer a full-time or part-time role, and are you open to both if required?
• Do you currently have all the documents required to work in Italy (such as a valid passport /ID, visa if needed, Codice Fiscale?
• Are you fluent in both English and Italian?
• How many years of experience do you have in a similar role?
• Are you already based in Rome?