Onsite Support Technician

Required qualifications

• Bachelor’s degree in information technology, Business Administration, or related field (or equivalent experience).
• Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation.
• Strong knowledge of Windows and macOS environments.
• Experience with Microsoft 365, Active Directory, and remote support tools (e.g., TeamViewer, AnyDesk).
• Basic networking knowledge (TCP/IP, DHCP, DNS) and troubleshooting skills.

Excellent communication, customer service, and problem-solving skills

Job Types: Full-time, Permanent

Experience:

• Windows : 1 year (Required)
• macOS: 1 year (Required)
• Microsoft 365, Active Directory, and remote support tools : 1 year (Required)
• networking knowledge (TCP/IP, DHCP, DNS) : 1 year (Required)

Work Location: In person