Outbound Sales Representative

Duties & Responsibilities

• Conducting outbound calls for customer retention and new business development;
• Manage on a day-to-day basis, customer engagement, interaction, and growth (training, pipeline management, lead tracking, and marketing)
• Actively hunting new business opportunities by willingly cold calling prospective customers in the defined region
• Following up with customers to ensure customer satisfaction and expanding sales opportunities
• Recommending/up-selling products to meet customer needs
• Accurately resolve customer questions with a high level of professionalism
• Communicate effectively with customers regarding account information, products, pricing, promotions, and other relevant details.
• Use leadership to build customer relationships and assist customers in developing solutions
• Accurately maintaining the call center database
• Meeting key performance indicators

Qualifications & Experience

• Previous experience in a call center, sales, or account management role is required
• High level of customer service orientation
• Strong work ethic and reliability
• Strong active listening skills and verbal communication
• Adept at problem-solving and conflict resolution
• Ability to multitask and prioritize
• Strong time management and decision-making skills
• Proficient with computers and hardware
• Adaptability and accountability
• Able to communicate in both English and Filipino

Job Type: Full-time

Pay: Php18,000.00 - Php20,000.00 per month

Benefits:

• Work from home

Experience:

• outbound calls: 1 year (Preferred)

Language:

• English (Preferred)
• Tagalog (Preferred)

Work Location: Remote