Job Description

PLRCAP Intern

iMMAP

Building & Architecture

Job Summary

Job Description/Requirements

OrganizationiMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.BackgroundPLRCAP (Promoting Local Response Capacities and Partnership) accompanies Nigerian local and national civil society organizations in their organizational growth and development. Through its NGO Support Hub, including the Hub’s digital learning tools, communities of practice, information and visibility databases, Nigerian NGOs can elaborate and progress organizational development plans, access technical assistance, learn and share with peers and experts, find partners and increase their visibility. In addition to member support functions, the Hub runs specialized learning journeys, as developed with members and partners, as well hosts its NGO expert webinar series, every two weeks,sparking peer learning and dialogue on key topics for Nigerian civil society. To ensure its effectiveness and relevance the Hub, with its partners carries out a series of research and knowledge sharing activities, including mappings and reviews of Nigeria’s civil society, identifying challenges and success strategies.Founded in 2019, PLRCAP is an initiative of the Nigerian INGO Forum (NIF) and legally hosted by iMMAP, Nigeria. NIF is an interagency network of international NGOs, established in 2014 to facilitate the coordination and cooperation of humanitarian aid and development between INGOs and among INGOs and external stakeholders including the Government of Nigeria, Nigerian civil society, UN agencies, diplomatic actors, and donors.To support this critical initiative iMMAP/NIF is looking for a smart, hard-working, self-motivated and creative individual with very strong oral and written communication skills. The person should be both not afraid to shoulder responsibility and be ready to support on the daily administrative tasks of the program. The incumbent should have an interest in non-governmental organizational strengthening, and supporting the humanitarian/development objectives of Nigeria. The Benefits for the intern from this opportunity include: Gain valuable work experience: The intern will gain valuable experience in organizational capacity strengthening and supporting the humanitarian localization efforts in a big organization. Develop new skills and refine others: Under the guidance of the PLRCAP senior staff, the incumbent will set learning objectives, receive feedback, and strengthen existing and develop new skill sets.Strengthen future employability: The internship will expose the intern to a professional work environment and strengthen his or her future employability.Description of DutiesThe intern works to support the administrative and communication needs of the PLRCAP program, under the direction of the Project Manager.Programs Support:Support organization and smooth functioning of the PLRCAP learning and research activities. Support in the substance development of the NGO Resource library with research and the testing and review of resources.Assist in meeting note taking and keeping track of planning and calendar deadlines and individual tasks.Administrative Support:Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.Providing real-time scheduling support by booking appointments and preventing conflicts.Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.Respond to enquiries and routing them to the appropriate party.Input and update data in databases and other systems accurately.Organize update and maintain electronic SharePoint team files.Communications Support:Prepare well-structured original content for the PLRCAP social media handles.Develop engaging and visually appealing content, including images, videos, and infographics for social media handles.Promote course learnings and findings – and share resources content among the hub members.Create questionnaires, polls and other feedback tools to apply to the social media handles.Curate and analyze feedback on the hub and provide recommendations for improvement.Create a content calendar outlining specific themes, events, and campaigns for each month.Incorporate storytelling to highlight success stories, impact, and the organization's mission.Ensure content is optimized for each platform and includes relevant hashtags and keywords.Include a mix of promotional, educational, and entertaining content to keep followers engaged.Publish scheduled content on Twitter and LinkedIn according to the content calendar.Monitor social media channels for mentions, comments, and messages, and respond promptly.Engage with followers through likes, retweets, shares, and comments to foster a sense of community.Run targeted social media campaigns for fundraising initiatives, events, and volunteer recruitment.Share relevant news, articles, and resources related to the organization's cause and sector.Monitor analytics and track KPIs to measure the success of the social media efforts.Continuously optimize strategies based on data insights and user feedback.Other support:· Any other team task as reasonably requested by program management.RequirementsEducation:University / Institute Degree in Social Sciences, Communications or relevant field.Experience:6 months – 1 year of work experience, preferredKnowledge of social media trends and social networking toolsExperience with creating content for the web.Mastery of the major social media platforms, particularly Twitter, and LinkedInKnowledge of social media analytics software including, Google Analytics and Twitter Analytics to track audience engagement and campaign performance.Experience with content management systems and basic image/video editing softwareKnowledge of graphic art applications such Canva, Adobe photoshop, etc is desirable.Soft Skills:Impeccable oral and written communication skillsExcellent internet research skillsAbility to work independently and also with a teamExcellent work habits with a willingness to work in a multi-cultural environment.Excellent organizational skills, including proven ability in administration, financial and logistics.Excellent communication skills, including drafting documents.Programmes:Excellent computer skills in the Windows and Microsoft Office especially MS Excel MS PowerPoint and MS Access.